Complaint Review: Red Bull North America -- Creative Concepts Of America

Like many others I was looking for a business to start to supplement my income. On October 2005 I came across CCA who claimed was the only company offering exclusive rights to sell Red Bull through their exclusive vending machines.

Jeff Youngbauer,CCA's representative, quickly sent me out a distributorship package explaining all the details, who also stated that this was such a ground floor opportunity. Because of the $23,000 investment that was needed to start this ground floor opportunity I gave it some thought.

I contacted Red Bull and inquired about CCA. Red Bull told me that CCA was the only authorized distributor of Red Bull vending machines. I grew with excitement because I trusted a multi million dollar company that endorsed their sole distributor of vending machines.

On April 2006, I refinanced my home to finance this disaster that Red Bull and CCA created. On April 17,2006, I placed my order for 5 machines and 1800 cans of Red Bull and quickly wire transfered to CCA $23,000.

On April 24,2006 I received an email from CCA stating that, as of April 14,2006, CCA would no longer be distributing Red Bull vending machines. On April 17,2006, when I purchased my machines, CCA never told me this information. I contacted Jeff Youngbauer to get an explanation. He proceeded to tell me that, according to Red Bull, CCA had sold enough vending machines, but that my order was ok.

Feeling uneasy about this situation, on May 22, 2006, I sent a letter to CCA wishing to cancel my order with a full refund. Suni Perez(Customer Support) with CCA contacted me stating that CCA would honor my cancellation with a full refund made in three equal payments.

I NEVER RECEIVED MY REFUND FROM CCA!!!!!!!

Red Bull North America should be held responsible for the deceitful business practices that CCA was participating in. After all, Red Bull did endorse CCA as the only authorized distributor of Red Bull vending.

Tony
Palmdale, California
U.S.A.