Complaint Review: Red Lollipop Boutique

I placed an order for one custom item mid-June. When I didn't receive the item in the stated time frame, I emailed asking for the status of the item. We went back and forth a few times (lots of excuses), finally "she" said that the item had been shipped, and I asked for a tracking number twice. No tracking number was ever provided. She promised that she would overnight the item the next day. Again, I never received it. Then I asked for cancellation and refund and got no reply, she had ceased communication. Today I visited her website and live-messaged her, asking about her handmade items and processing and shipping times. When she told me three weeks, I confronted her with my order and situation and pointed out that it was strange that it had been over two months and I still had not received my item, nor had she been responding to my communications. She made a half-hearted attempt at "looking into it", came up with some more excuses, then mysteriously disconnected our live chat. Buyer beware-this is a scam!