Complaint Review: Redbox DVD

Redbox DVD is a scam. I use to rent DVDs from them using my debit card and always return it on time. However, it was a little too late to notice that they charge me late fees for all a the transactions I made.
I had a suspicion that something weird is going on so the next time that I rented, I used my credit card so I can keep track of the transactions of my card. As always, I returned the DVD on time and to my disbelief, I was charged for late fees again for more than $2 dollars (which meant that I was late for two days). I am trying to contact them but I was put on hold for almost 30 minutes. I will try to call my bank to make an alert on my account. Redbox DVD is an absolute scam. If you think that you're saving money from a dollar rent of DVD, well i guess its not the way it is.

Regina
Los Angeles, California
U.S.A.