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  • Report:  #496091

Complaint Review: Redbox

Redbox Redbox $1 DVD rentals Redbox scam. Charged $26 for a movie I rented and returned the next day. Internet

  • Reported By:
    Daniel — Peoria Arizona USA
  • Submitted:
    Thu, September 17, 2009
  • Updated:
    Thu, September 17, 2009
  • Redbox
    http://www.redbox.com/
    Internet
    United States of America
  • Phone:
  • Category:

I rented a movie from a local Redbox kiosk. It was 'The Tale of Despereaux'. I returned it the next day and forgot about it. When I got my bank statement they showed a $26 fee from Redbox for not returning the movie.

I called Redbox. They said that they would send a technician out there and look for the movie in the box and I would get a  response in 7 - 10 days. The next day I received an email saying that they couldn't find the movie and the charges were justified.

There is nothing I can do at this point except warn other people.

It might not be so bad if I could at least now own the DVD, but I don't have it since I returned it.

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