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  • Report:  #677687

Complaint Review: ReebokNFLJersey.com

ReebokNFLJersey.com Worthless internet provider - non-authentic jerseys - masks they are in China - promised pre-Christmas delivery, still not delivered 3 weeks later, refuses to respond to refund request Internet

  • Reported By:
    Allanon — Richmond Virginia United States of America
  • Submitted:
    Sun, January 02, 2011
  • Updated:
    Sun, January 02, 2011

Company advertises "authentic" NFL jerseys; they're being made in China, presumably not with an NFL license.

Also, the company committed to a pre-Christmas Dec 21st delivery date. It's now Jan. 2, and there's still no sign of the jersey, and I'll be embarrassed to have to send a Christmas present this late if it ever does arrive. If the jersey ever does show up, I'll be amazed if it's actually even correct.

As reported elsewhere, they sent a tracking number for my shipment, which was the first clue I had that the website was bogus since the shipment info was for a local Chinese shipping firm and all the updates were in Chinese.

In addition, I reached out to the firm several times. They tried to string me along further by responding with "orders were high, shipments were delayed, but it's coming." When I explained that their false promise of pre-Christmas delivery now created more hassle for me to try to get it to its intended recipient and requested that I wanted a partial refund, they completely stopped responding.

Also, upon closer review of the website, there are numerous misspellings and occasional poor English that I should have caught the first time if I hadn't been in a hurry trying to place a Christmas order.

In summary, totally worthless company. Pay the extra money and get what you want from a company that is reliable and that actually gives a crap about customer service.

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