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  • Report:  #1362923

Complaint Review: Reece Builders & Aluminum Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. For over 38 years Reece Builders has been installing affordable window replacements for Tampa St. Petersburg Clearwater residents as well as surrounding areas throughout the greater Tampa Bay area. Reece Builders’ courteous crews are factory certified and products are always backed by a lifetime Reece Builders warranty. Reece Builders number one goal is for customers to be 100% satisfied.

Reece Builders RECOMMENDED TRUSTED BUSINESS REVIEW:  Reece Builders | RIPOFF REPORT VERIFIED ™ …businesses you can trust. Reece Builders is dedicated to customer satisfaction. Reece Builders started business in 1972. Reece Builders are a locally family owned and operated business. Reece Builders only sells and installs the finest windows and doors in your area. Reece Builders receives a positive rating for their commitment to the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Reece Builders made a serious commitment to a 100% customer satisfaction & a lifetime warranty lets customers feel safe confident and secure when they choose Reece Builders.

  • Reported By:
    ED Magedson - Founder, Ripoff Report — Tempe Arizona USA
  • Submitted:
    Mon, March 20, 2017
  • Updated:
    Tue, March 21, 2017
  • Reece Builders & Aluminum Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. For over 38 years, Reece Builders has been installing affordable window replacements for Tampa, St. Petersburg, Clearwater residents, as well as surrounding areas throughout the greater Tampa Bay area. Reece Builders’ courteous crews are factory certified and products are always backed by a lifetime Reece Builders warranty. Reece Builders number one goal is for customers to be 100% satisfied.
    7181 30th Ave N
    Saint Petersburg , Florida
    USA
  • Phone:
    727-522-3035
  • Category:

Ripoff Report REVIEW /Commitment to Customer Satisfaction

Reece Builders joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Reece Builders approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Reece Builders did just that.



REECE BUILDERS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Reece Builders is a US Based, window and door replacement company that provides the highest quality impact products and service in your area. We are the only company you should choose for all your window and door needs with certified experts who are dedicated to providing the best service. We can assuredly tell you that there is no one who cares more about your home and satisfaction than Reece Builders. Let us take on the hassle of today's remodel. With the changes happening every day, it is hard to stay on top of new issues. We are a leading provider. After you call, our team of experts will walk you through the process with ease. You can finally relax once we start tackling your issues. All problems with your window and door needs will be resolved by our certified technicians. There is no problems we have not seen and we have fixed it all! "



WHY REECE BUILDERS & ALUMINUM IS BETTER THAN THEIR COMPETITORS

Reece Builders unlike their competitors never outsources the work. You will always get an expert located under our roof in the good old USA. Keeping the customer at heart, we strive to provide a simple and affordable way to fix those problems that pester you. We offer a full line of impact windows and doors. In these times, it’s hard to find a reliable company with great products that really do care about your home and make sure that you are completely taking care of. After calling and speaking with a technician, we can send a trained tech out to see what best products will fit your needs as we custom build and design a window and door system that best fits your needs and budget. After the diagnosis, the technician will go over your options. we will get the job done immediately! All our work is guaranteed and we have seen it all. we will go over other solutions, never leaving you in confusion.



REECE BUILDERS & ALUMINUM - STATEMENTS FROM THE VICE-PRESIDENT – CHRIS GARNER

" My name is Chris Garner and I am the VP of Reece Builders. I would like to thank you for taking the time to review Reece Builders. Reece Builders provides services to residential homeowners in replacement of their window and door needs. Come in to Reece Builders and see why our personalized service makes us the best home improvement company in the world. "

At Reece Builders, we pride ourselves in using the highest quality PRODUCTS.

They only employ Certified Professionals & certified technicians. We also don’t outsource. We are located in Saint Petersburg, Florida making us a U.S. ONLY company. What this means is that we do not outsource any of our work. We will never transfer our phone call or to an outside company or to another country. We truly believe we do the best work and we pride ourselves on keeping our work in America ONLY. "



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Reece Builders is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Reece Builders and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Reece Builders a positive Rating. Reece Builders made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM REECE BUILDERS & ALUMINUM

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Reece Builders is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Reece Builders is dedicated to customer satisfaction Offering Lifetime warranties, Reece Builders implements top rated policies internally to insure that once you put your trust in Reece Builders to replace your window and doors we will install only the finest material and with the highest rated installers in the industry to make sure you have a wonderful experience and enjoy your new window and doors for a lifetime and that this will be that last time you replace them in the home you currently own. Reece Builders receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Reece Builders will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Reece Builders, you are invited to contact them directly via email: cgarner@reecebuildersfl.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Reece Builders directly at 727-522-3035.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Reece Builders or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Reece Builders & Aluminum meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Reece Builders & Aluminum.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Reece Builders & Aluminum’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

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