Complaint Review: Reflections on wood

Nick was to install an engineeded hard wood floor in our home.  He gave us a sample of the wood.  When they were done, we found the wood was cracking, splintering, separating and lifting.  We called Nick, he came and replaced 3 pieces of wood.  I called him again to show him more bad pieces of wood.  He told me the wood was defective and needed to contact the manufacturing company.  Well he never did.  Once the BBB finally told me who the manufacturer was, because Nick wouldn't I called them, they never heard anything from Nick.  They had no idea what I was talking about.  Nick will not give us the receipt for the wood, without it we can't get the manufacturer to come to our home' To check out the flooring.  We had a professional flooring person come and take a look at the floors, he told us the sample wood given  us by Nick is the the same wood that was put on the floor.  That's why Nick won't give us the receipt.  

Do not hire him he is a ripof!!!!!!!