Complaint Review: Regal Assets

Please take notice that Regal Assets, LLC (“Plaintiff”) has initiated an action in the Superior Court of Los Angeles County, California, Case No. BC629386 (“the Action”), due to allegedly false statements made by “William S - Alabama."  In the Action, Plaintiff seeks to subpoena the records of Xcentric Ventures, LLC for your identifying contact information to be sent to Winston & Strawn, LLP, attn: Diana Hughes Leiden at: 333 South Grand Avenue, Suite 3800, Los Angeles, CA 90071.  Plaintiff has served a subpoena on Xcentric Ventures, LLC, the company that owns and operates this website, to reveal your identity.  You may have a right to file and serve a response to the subpoena anonymously. If you intend to file and serve a response, please do so, or notify us of your intent to do so, on or before October 1, 2016, to Diana Hughes Leiden, Esq., Winston & Strawn LLP via email (dhleiden@winston.com) or facsimile (213-615-1750).

The above allegations are a failed attempt from a competitor to slander our great reputation in the precious metals industry. We have served a subpoena on RipoffReport as we are seeking the informaiton about the poster William S. as he does not exisit in our client database. We have personally contacted our one and only client with the first name “William” and the last name “S” who has an IRA with us. We have spoken with “William S.” and he is and has always been satisfied with our services in fact he reminded us that he posted a review on our TrustLink page trustlink.org/Reviews/Regal-Assets-LLC-206068373. As confirmed there is a review from our client “William S.” and it is a 5 star out of 5 star review which was posted on 9/7/13 that says:

“IRA Rollover. I recently worked with Collin and Adam to roll over a portion of my IRA savings to a precious metals account including gold and silver. Both Collin and Adam were helpful with my questions. They were very professional and friendly which makes a potentially stressful situation more comfortable. It was a pleasure communication with them. I would have no problem with referring anyone to these gentlemen for help with an IRA rollover. Thanks to the both of you. William R. S.”

To further debunk this erroneous post our company has never been in a lawsuit with a single client in our entire time of business. Our reputation can be verified through the BBB where we have zero complaints and an A+ rating; the highest rating a company can obtain from the BBB. The reason this complaint is on this website and NOT on our BBB report is because a client has to be verified in order to post a valid complaint on the BBB. If they cannot prove that they are a real client their complaint is removed. To file a complaint with the BBB is a very simple process that anyone can do. For a complaint to be on this website and NOT on the BBB is questionable because this website does nothing to resolve the issue while the BBB does. We invite this person to post their complaint on the BBB which we are certain will never happen. It has been over 3 years and this suopposed poster has still not filed a complaint with the BBB. 

I read this below on a different report, Why would a company need so many domain names ?

http://www.ripoffreport.com/r/Regal-Assets/Burbank-California-91505/Regal-Assets-RegalAssetscom-Regal-Gold-Affiliates-Burbank-GoldIRACustodianscom-http-1134251

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I thought it was very odd that a broker would tell me to go a website to see their reviews when I was focused on starting my relationship with the person I had just talked on the phone with for 20 minutes. It's like a wolf escorting a rabbit into a comfortable den. I visited http://goldiracompaniesreview.com/ and found out that the reviewers on this site were compensated very well by Regal Assets. It got me to thinking about the other sites I had previously visited that had glowing reviews of the Regal Assets. Oddly enough they all had revenue statements purporting to be paid endorsers of Regal. The rabbit hole was pretty deep as I found that Regal was paying for endorsements on more than 225 websites. A partial list of all the sites that have rated Regal Assets #1 can be found below. Beware of this company as they are wolves in sheeps clothing. Any company that has to pay for reviews is not a company I want to deal with.

I will not ever do business with a company like Regal Assets, that has to pay people for good reviews. Their prices were out of this world and their company is dishonest. No wonder they have 5 stars on fake review sites as well as Trustlink. They pay for each of them. Beware!

　

The above allegations are a failed attempt from a competitor to slander our great reputation in the precious metals industry. We have personally contacted our one and only client with the first name “William” and the last name “S” who has an IRA with us. We have spoken with “William S.” and he is and has always been satisfied with our services in fact he reminded us that he posted a review on our TrustLink page trustlink.org/Reviews/Regal-Assets-LLC-206068373. As confirmed there is a review from our client “William S.” and it is a 5 star out of 5 star review which was posted on 9/7/13 that says:

“IRA Rollover. I recently worked with Collin and Adam to roll over a portion of my IRA savings to a precious metals account including gold and silver. Both Collin and Adam were helpful with my questions. They were very professional and friendly which makes a potentially stressful situation more comfortable. It was a pleasure communication with them. I would have no problem with referring anyone to these gentlemen for help with an IRA rollover. Thanks to the both of you. William R. S.”

To further debunk this erroneous post our company has never been in a lawsuit with a single client in our entire time of business. Our reputation can be verified through the BBB where we have zero complaints and an A+ rating; the highest rating a company can obtain from the BBB. The reason this complaint is on this website and NOT on our BBB report is because a client has to be verified in order to post a valid complaint on the BBB. If they cannot prove that they are a real client their complaint is removed. To file a complaint with the BBB is a very simple process that anyone can do. For a complaint to be on this website and NOT on the BBB is questionable because this website does nothing to resolve the issue while the BBB does. We invite this person to post their complaint on the BBB which we are certain will never happen.

David Green

Chief Operating Officer

Regal Assets, LLC