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  • Report:  #452590

Complaint Review: RegCure

RegCure PRODUCT DOESNT WORK: IMPOSSIBLE TO GET CUSTOMER SUPPORT Victoria, BC Canada

  • Reported By:
    GUILFORD Connecticut
  • Submitted:
    Sun, May 17, 2009
  • Updated:
    Tue, May 26, 2009
  • RegCure
    1827 Fort Street,
    Victoria,, BC
    Canada
  • Phone:
    250-415.9005
  • Category:

Ordered RegCure online for $ 29 , they charged my credit card $ 39

The Registration License they Emailed to me doesn't work, I can't get any contact information. Very difficult to deal with. I contacted my Charge Card and opened a dispute

Once they got my payment(via Charge Card) they were impossible to get any service from. Non Communicative , hard to contact. Emails were computer generated and not applicable to this or any situation

Karl
GUILFORD, Connecticut
U.S.A.

1 Updates & Rebuttals


Pareto Rep

Victoria,
British Columbia,
Canada

Paretologic Response

#2UPDATE Employee

Tue, May 26, 2009

Hello

We sincerely regret to hear of the difficulties that you have experienced with your Paretologic purchase and we would welcome the opportunity to work with you to resolve this matter to your satisfaction.

For further assistance, please send an email describing your issue in as much detail as you are comfortable, as well as including your order number, name of the Paretologic product purchased and your license key(s) if at all possible to helpdesk@paretologic.com Our highly skilled technical team will be delighted to assist you.

We look forward to hearing from you and appreciate the opportunity to be of service to you.

Kindest Regards
Laura
Paretologic Liaison

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