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  • Report:  #1117101

Complaint Review: Regency Custom Parts

Regency Custom Parts Russell Davidson I want the general public to warned and aware of the fraudulent misrepresentation that Regency Custom Truck & Van Part out of FT. Worth TX ft worth Texas

  • Reported By:
    Daemar — chicago Illinois
  • Submitted:
    Tue, January 21, 2014
  • Updated:
    Sun, February 02, 2014

 on 1/13/2014 I ordered a front bumper cover from regency custom parts.  Before I made the order I asked what is their shipping policy and when should I expect to receive the part.  I was told that once payment is received the part will be shipped out in 1 to 2 days because they have it in shock.  So the order was placed. 899.00 front bumper cover 40.00 crate fee 240.00 shipping 1179.00 total. 1/14/2014 called 817-443-5154 about 8 times from 10am to 7pm no answer. Sent email 1/14/2014 no reply.

  1/15/2014 Russell Davidson replies (emailed the shipping department and will forward you the tracking number as soon as I receive it. I will also check on your receipt to see why the email did not go through.  Thank you. ) From 1/15/2014 to 1/20/2014 Russell Davidson or no one from company no longer answer phone and I have been calling ever other hour. I feel as thou I have been defrauded.  Their website list two phone numbers. 8174435154 no answer.  8178766589 magic jack no good number.

they answers phones and reply until they steal your hard earned money. they won't send your part and haven't been able to get refund. beware beware

1 Updates & Rebuttals


JTTS

Plano,
Texas,

Explanation you might want

#2General Comment

Sun, February 02, 2014

I know this individual and under normal circumstances this would never happen.. I seen this rip off report and called him as well and didn't make contact with him so I continued to probe and found that he had ran into a situation that would not allow him to ship nor make this good.. You might want to look into the possibility that he left a christmas party after having a couple drinks and didn't make it home.. He is in the county facilities at Fort Worth Texas...

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