Regency Furniture Amazingly Poor Refund Practices Brandywine, Maryland
The store may have low prices on furniture, but be sure that you don't return anything or cancel delivery because it will take more than a month for them to "process" your request. Once it has been "processed" you will need to go to the store to pick up your refund. I special ordered a couch and ended up cancelling the delivery which was not sent to "process" until a week later. I found out that it will take 21 business days before the refund is ready. You go ahead and do the math and you will find that is 30 days later and you still have to go to the store to get the check. I am sure if I owed them they wouldn't except a 21 business day policy from me. What a load of crap this store is! Never go there to buy anything!