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  • Report:  #739539

Complaint Review: Regency Furniture

Regency Furniture Regency Furniture Lies Fredericksburg , Virginia

  • Reported By:
    Fredmom — Frederickburg Virginia United States of America
  • Submitted:
    Sat, June 11, 2011
  • Updated:
    Sat, June 11, 2011
  • Regency Furniture
    2301 Salem Church Road
    Fredericksburg, Virginia
    United States of America
  • Phone:
  • Category:

We recently bought a leather living room set from Regency.  The sales associate we worked with claimed that the leather was so durable that you "could take a knife to it" without damaging it.  She also claimed that our cats walking on it would not be a problem.  Apparently my cats must have knives for claws because 2 days after the arrival of the furniture, there were scratch marks where my cats walked on the furniture.  I contacted the store manager.  He admitted that the Sales Associate lied.  However, he said that his supervisor would not allow him to do anything about it.  Now we have a couch, a love seat and ottoman that are slowly being ruined.  I put caps on my cats but they come off.  Perhaps I should not have been as naive but you don't think people will lie to this degree.  Please don't shop at Regency Furniture in Fredericksburg.

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