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  • Report:  #1343168

Complaint Review: RegeneLift/VitaLuminence

RegeneLift/VitaLuminence Still sending goods after cancelling service 3 months ago! St. Petersburg Florida

  • Reported By:
    rainboeyes — HAWTHORNE Florida USA
  • Submitted:
    Wed, December 14, 2016
  • Updated:
    Wed, December 14, 2016
  • RegeneLift/VitaLuminence
    P. O. Box 35530
    St. Petersburg, Florida
    USA
  • Phone:
    855-456-0039
  • Category:

I had subscribed to receive 1 bottle of VitaLuminence and 1 of Regenelift as a gift for an aging aunt who always took pride in her looks in May of 2016. Sadly, she passed away in August, 2016. I cancelled the service by calling the "contact us" number that I had saved and printed from the initial order, knowing that contact information can mysteriously disappear... After calling in September, I was GUARANTEED that all shipments would be terminated. I followed up with an email (also retained from initial order.) Realizing I would probably receive a September order, how surprised I was when both October and November were delivered, as well!

I had initially contacted my bank before contacting the offending company. The bank's representative advised me to try to clear it with the vendor first. So, I did. These are not light monetary hits, people! Each month $200+ is removed from my bank account for unwanted/unused products. I am on Social Security, and $200 could go a L-O-N-G way! Again, sadly, while cleaning out my aunt's personal possessions, none of the products were even opened. So I sit with 7 months of worthless product AND a $1400 bank deficit. This reminds me of a marriage: easy to get into, but hard to get out! 

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