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  • Report:  #19540

Complaint Review: Regent Dodge

Regent Dodge ripoff Madison Tennessee

  • Reported By:
    Goodletsville TN
  • Submitted:
    Thu, April 25, 2002
  • Updated:
    Mon, May 13, 2002
  • Regent Dodge
    720 N. Gallatin Rd
    Madison, Tennessee
    U.S.A.
  • Phone:
    615-868-8550
  • Category:

Regent Dodge sold me a vehicle which had been wrecked. They did not disclose this at the time of the sale. I went to an independent automobile repair facility that confirmed the vehicle had been previously involved in a wreck.
When asked, the dealer denied any knowledge.

Complaints to the Nashville BBB and the Tennessee Department of Consumer Affairs failed to produce an admission of guilt from the dealership.

The Manager of the facility, Terri Anderson, denied any knowledge and would not do anything to rectify the situation even though the vehicle's value was substantially reduced.

In speaking with other dealerships, they all state that all used vehicles purchased by dealerships are inspected prior to the purchase and they are well aware of the condition of the vehicles and wrecked vehicles are purchased at a discounted rate. Thus, it is rather obvious that Regent Dodge purposely, and with aforethought sold this vehicle with the full knowledge of its condition

Ron
Goodlettsville, Tennessee

2 Updates & Rebuttals


Ron

Goodletsville,
Tennessee,

Complainer

#3Consumer Comment

Sun, May 12, 2002

Did the title search. Nothing in the search reflected this vehicle had ever been in an accident.

Consumers should educate themselves on how to detect small things which will indicate a vehicle has been involved in an accident.

One way, I have learned (the hard way) is to check for paint overspray on surrounding parts, i.e., in the case of this vehicle, minor paint overspray was obvious on a rocker panel and fender well, when it was pointed out by an experienced estimator of another company.


john

waconia,
Minnesota,

Title check

#3Consumer Suggestion

Fri, April 26, 2002

Contact your DMV and have the title checked. If it says "reconditioned" or "salvage" that means that the vehicle was totalled and purchased as such & the dealership is legally obligated to inform you of this (Look at your purchase contract first to make sure they didn't slip it in there).

Get a copy of this title & take it to the dealership & demand your money back. I found out after I had paid off a car & received the title that it had been "reconditioned".

Took the car & title to the dealership & demanded my money back. They didn't like it, but after I threatened them with a lawsuit for fraud, they paid up. They'll try to charge for depreciation, mileage, etc but insist on getting every dime back.

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