Complaint Review: Regions Bank

Had been banking with Regions for almost 8 years. After switching types of savings accounts(at their recommendation) the problems started.

First they tried to debt me with a NSF for switching types of accounts, some how after they took money from account A and put it in Account B, they attempted to removed same money from account A again, but it was empty (now in account B). So they placed a NSF against account B, since all funds had already been moved.

Discuss with bank and they seemed helpful, but 3 days later Regions did it again but this time doubled the NSF. Again talked to the bank and this time took the stance fix it or I will withdraw my funds.

A week goes by and another problem, this time the bank took $1800 out of checking and switched it into the old account and then meoved it back to the new account, and asscessed another fee for their unauthorized actions.

Account was closed on 20 Dec and funds moved to another bank. On 27 Dec, they accessed another NSF on the closed account since they tried to moved money again from a closed account to an closed account.

Personnel in office apologized and were unsure what was happening, but one did tell me she does not bank with Regions yet works for them. Should tell you something right there.

Talked to corporate, and according to their records I still had $1700 dollars in the bank, and local records showed nothing left in the bank (matched my records).

Then two weeks ago, Regions mailed me a check for $17.00 they and I had overlooked in interest.

It has been fun banking with Regions, recommend all who do so, monitor your accounts closely since they seem to have creative accounting.

Rick
Fayetteville, Georgia
U.S.A.