Complaint Review: Regis Hairstylists

First of all I have to say that there is no excuse for a bad haircut. If you don't want to break your back for "near minimum wage" plus have our hands shrivel up like a prune, and listen to people whine and fuss and take on the role of their psychologist for minimum wage, then you have no business working for Regis or any other chain (corporation) salon.

The fact is, is that they rip off their customers and ther employees. Do the work that they do and put up with the crap they have to put up with from a nasty, rude customer, day in and day out, and believe me there are some lovely ones too, for that kind of pay, and pretty soon your work will start looking like a robot took over after a while, no matter what kind of talent or skills you may actually have.

The truth is: THEY DON'T PAY ENOUGH!!! They could....but you know, greed takes over and one just can't deal with 4 cars in their garage instead of five, and you know, one must have 5,500 square ft. of living space because after all, what's one more bathroom to keep clean, right? Oh, I forgot the two vacation homes, and the boat and the R.V. and vacation in Europe three times a year! Whoo! And that small $50.00 act of charity to the leukemia foundation, once every two years, how generous!

That is why I learned my lesson when I was younger and quit working for this sorry company. I went to school for 18 months total. I could have gotten an A.A. in that amount of time or almost anyway. I paid good money to learn cosmetology and I really looked forward to it as a career...A P.R.O.F.E.S.S.I.O.N. I didn't learn to become I licensed professional to get paid $7.00 an hour.

What a slap in the face! I felt like, STUPID or something, like, SHEESH!! - I could flip hamburgers at McDonald's and make that much! And, might I add, with less hassle. So I refuse to work for these so-called salons or chains. When I left there, I went to work at an independent barber shop and made $600.00 a week right from the start, without a clientele. I built up a clientele quickly and was up to $900.00 a week within a year.

I paid $125.00 booth rent back then. Not too shabby. So you can expect and should expect to earn a decent income in this profession, and soon after you graduate. I don't do hair anymore as I have been in college now for a year and I am wanting a career change.

That barber shop was a gold mine, but the owner ended up retiring and the daughter moved the name of the business to her own home. People need to stay away from these chain salons and get their hair done elsewhere. If a stylist spends too long on a haircut, more than 15 minutes, she gets the evil eye because the company wants the stylist to make them as much money as they can; therefore, do three haircuts an hour at $69.00 and you get guaranteed $7.00. Hmmm...sounds fair to me.

Yes, they do pay a percentage, like 40% to start out with, and you get that or your hourly, whichever is more, but it's difficult to get that percentage for a while until you build a clientele, and even then, you have to bust your butt as if you worked in a private upscale salon that you would actually be making $1,200 a week in but....do that same amount of work at Regis and make a quarter of that. I loved my job at the barber shop and appreciated my clients and the fact that I could take my time to make their haircuts look good, but big business is ruining this profession.

I hope they all go out of business, it would serve them right. I urge people to not work for that kind of pay, you can do better. They are just too greedy, while I am just wanting to make a comfortable living, and deserve to do so:)

I just have one ? for you if they are soooooooooooo bad why in the world do you keep coming back. You get what you pay for and I think that the co. hires a lot of people right out of school. Even though I work at a penney's salon and have been doing hair for many years and our prices are not the same you would be paying 38.00 for your cut in the salon that I am in and they do the same thing they hire right out of school. So you need to do some looking around and find some ones hair that you like and ask them who did it and be willing to pay what it takes to get a good style. But from the way you sound I wonder if that is possible I have a feeling it would not matter who did it you would find something wrong with it but good luck.

im a former employee of 3 regis corp owned salons. what a joke! this company only cares about the daily sales. customer service means nothing to these idiots. this co is only interested in sales. one example. i was bitched out for not charging a dollar for a couple squirts of detangler on a little girls ratty hair! i will never degrade myself and my career by taking another job at a regis owned salon. this co is crooked and only cares about the bottom line!

However, my experiences at Regis in my hometown have been very positive. My daughter and step-daughter had their hair done for our wedding. The stylists were both professional, courteous, and finished the job in plenty of time the morning of the ceremony.

It all comes down to a case-by-case basis. I've had great $11 haircuts, and lousy $35 haircuts. Find someone you like and trust, and hope to goodness they stay where they are for a while.

I also had a bad haircut experience at a REGIS salon in Orlando, Florida. I am never stepping foot in that salon ever again. The employee didn't even speak English in the first place, so I doubt he understood what kind of haircut I wanted. I wished I hadn't let this person touch my hair, but what's done is done. I do not recommend REGIS salons to anyone. You are better off at any one of those unknown salons in your neighborhood. REGIS is definintely one of the worst salons out there.

While I agree Regis Salons as individuals, should not take blame for those outside of their own, I do feel as a chain, Regis, the company should make sure ALL experiences are professional. I've had mixed experiences at Regis salons in San Jose, CA. My hair has been cut by the same Regis stylist for nearly 10 years and she's great! Her station is filled with trophies! However, during her leave of absence, two other stylists attempted to take her place and completely ruined my hair! The cut was unmanageable and the highlights uneven... very disappointing. So...I tried another Regis salon only to have another bad experience. Not completely convinced ALL their stylists could be bad, I tried another... this time for my son. Although, he received an even cut, the stylist took 1 hour to complete a standard boys haircut! Looking around however, I noticed some of the other stylists were doing nice jobs on their clients. I think this just proves you can't put ALL Regis stylists on the chopping block... it's Regis Corp. who should be more responsible in preparing their soldiers for battle before throwing them into the crossfires where they might hurt innocent victims.

I've never read more pathetic baloney than all the 'regis advocates' here. Anyone who has ever been to regis can tell you that this is one of the worst salons ever. I agree the hair stylists NEVER do a good job, on any occasion. I've only had one person do a good job on my hair and it was a gay guy- and he didn't even tell me what he was doing he just sort of did it on his own--luckily it was an 'ok' style. When other people there did my hair they did a ridiculous job. I don't doubt for a second regis stylists are mostly new graduates who seem to be experimenting ie screwing up on new customer's hair. You can find numerous reports on this website about the incompetency of regis hair stylists. Regis hair stylists is a low class low quality salon no doubt..it's just a very convenient place to go because it's right there in the mall and everyone knows what it is, but it has terrible hair stylists, and often really is full of incompetent moronic hair stylists. If regis is a top salon in your city...you're probably living in the middle of nowhere.

yes i use to work at a regis salon and i would like to make a sugestion on how to get these ladies doing better on there services.and the hair salon i worked at was horrible. the manerger there works you like you a slavedog and by the time your appointments come in you just be to unfocused and tired and plus you be sweating and you don't fill comfortable around your clients like that. i can understand cleaning up the store but this manerger have you on your knees scrubing the floors with a brush and also picking hair out of the brooms and mopping the floors 3 sometimes 4 times a day even if you have clients in the store it don't matter to her and i don't think the company to much care about there employees.if they did they would listen to there employees more because 9times out of 10 it be the truth. i think the stylist needs a new booking schedule to the way they book the appointments has alot to do with how you perform your job they book the schedules to close and they be trying to hurryup and finish before the next client comes in and if you are scheduled to 5:00 you don't need to have an appointment scheduled at 4:30 when you know you are leaving at 5:00 all you go be thinking about is you was surpose to be off and you are not focusing on that client.

I've been working at regis for a while now, and the only thing wrong with Regis Cor. is that they don't treat there employees good, they treat the costomers great, but they just don't care about there employees. If you go to regis and get a bad service done, go to someone else, not all regis employees suck, as a mater of fact, the ones i know are great at what they do.

It is unfair to label an entire company, especially an international company employing thousands of stylists, as bad. I agree with Pam: find a stylist whose style, technique, and vision suits you, and stay with her/him.

There are stylists who are in the industry because they are passionate, creative, and artistic; this group will further their education by studying the many specialized technique/trend DVD's that the Regis company produces and distributes to their employees. I sought out Regis after I graduated specifically BECAUSE Regis is the only salon I know of that is committed to comprehensively educating their stylists on an ongoing basis.

However, there are other stylists in the industry who are there just for the pay cheque. Bored, unimaginitive stylists can be found in any salon in the world - I don't think Regis has the corner on this market.

Bottom line: each stylist is an individual. Find the individual with whom you work best, and stick with her/him. Regis offers the option of pre-booking your favourite stylist weeks in advance, if you so wish.

i have worked for regis (uk) now for about four years and i have to say that they are the best company that i have worked for also i have to state that as for the bad hair cuts that you keep getting from regis ( if they are so bad then why do you keep going back) i have had extensive training through regis and i have learn't so much more than any other company so the next time that you go to a regis salon why dont you explain yourself correctley of say that what the stylist is doing is not what you want

I have worked for Regis Salons for nearly 8 years and have never heard such awful things being said about us. We are a top Salon in our town. We are very well trained and are constantly undergoing new training. Before hiring a new stylist she must bring in a model and show us what she can do then it is up to the manager if she feels the applicant is capable of working with us.

The new stylist is then put on a 3 month probation. Everywhere you go you run the risk of getting a stylist you will not like but here at Regis we take great pride in our work and try our hardest to please every client. We have bulit a very large clientel and you can't do that if you don't know what you are doing.

If you have a bad experience please don't bring all Regis Salons into it because there are many of us that are very good at what we do. The best thing to do is when you find a stylist you like, stay with them, you will have a pleasant experience if you are sitting in the chair of someone you know and someone who knows your hair.

8/25/04 I went to the Regis Salon for highlights. I asked for bold blonde highlights. Hairstylist-Cierra looked at my hair w/another hairstylist and they noticed that the last time I had my hair highlighted (at Regis) the hairstylist (Ashley)had left a large area of the back of my hair untouched. There was a halo of brown, where highlights should have been. Cierra contacted her mngr (Lisa) to explain the situation, after a long conversation, Lisa said to give me 20% off my new highlights. She took my hair to a very dark brown and then added highlights. The highlights were too brassy (instead of blonde) so Cierra put 2 toners on me for 45 minutes & her and the other hairstylist were saying how they "could not believe how brassy the highlights were" and after being at the salon for 4 1/2 hours, they sent me home with an appointment card to come back on 8/27/04 for more highlights. I called Lisa on 8/26/04 to let her know that I was not happy with my results. She reassured me that Cierra would take care of me at my appt the next day. On 8/27, I told Cierra that my hair looked awful and I needed my bright bold highlights that I had asked for. She did my hair and as she was drying it she said "It's not the blonde that you were looking for, but it will lighten".My hair is mostly a very dark brown with yellowish highlights that are only on the top of my head. I called Lisa and explained how unhappy I was. She offered to rehighlight it & I told her that was not an option, because my hair is damaged by all of the chemicals that have been put on it. I called Regis Corp.to ask for a refund and Kirsten (Cust. Relations) said that policy was a "Re-Do" or refund and since I had a re-do, I cannot have a refund. I explained to her how ruined my hair was by that "re-do" and she had little sympathy. I have tried 5 times to reach the Super. of Cust. Relations (Jan) and she has not returned any of my messages. I feel that I am entitled to a full refund of my $72 and am being ignored.

Many people don't know that the license of a hairstylist is displayed in plain sight per laws and you could easily find out exactly how long a stylist has been doing hair. Other information is located on the license as well. There is a permanent ID number which can used when contacting the State regarding any serious injury to a client, this number enables the state to keep track of any past complaints and to revoke a license.

I am a former mgr. of a Regis Salon and I think I can answer some of the questions about why Regis Stylists have a tendency to be inexperienced or not very skilled at doing the hair of John Q. Public. First, Regis will hire ANYONE. I don't mean to say that they need experience, well over 50% of the "Stylists" who are hired have no experience whatsoever because they have just graduated.

But, if you ever ask a "Stylist" at Regis if they are new, they are told to "LIE" and will surely tell you that they have been doing hair "for a long time". What this means in Regis lingo is that the "Stylist did hair during the last semester of beauty school. As a former mgr. I had to partake in many such dishonesty's.

I answered the complaints about "Stylists" and their incompetence on a daily basis. I re-colored, re-permed and re-cut many a client's hair. If I complained of spending all my time on Redo's they would quickly schedule some bogus education class but never made sure the "Stylists" actually absorbed any information that was even valuable. As most of the classes were designed to give the mgrs. a good opportunity to pick out the next person to be let go.

I spent 90% of my time as a mgr. with Regis correcting mistakes, and the other 10% watching the other managers above me Rip-off the company. I would recommend that a client go to a salon that puts all stylists on a probational training period for at least 6 months and sorry but you get what you pay for-Regis is NOT a high end salon regardless of their self proclamations.

Spend the big bucks people, and your lives will be a lot less filled with complaining!!!

I am a former mgr. of a Regis Salon and I think I can answer some of the questions about why Regis Stylists have a tendency to be inexperienced or not very skilled at doing the hair of John Q. Public. First, Regis will hire ANYONE. I don't mean to say that they need experience, well over 50% of the "Stylists" who are hired have no experience whatsoever because they have just graduated.

But, if you ever ask a "Stylist" at Regis if they are new, they are told to "LIE" and will surely tell you that they have been doing hair "for a long time". What this means in Regis lingo is that the "Stylist did hair during the last semester of beauty school. As a former mgr. I had to partake in many such dishonesty's.

I answered the complaints about "Stylists" and their incompetence on a daily basis. I re-colored, re-permed and re-cut many a client's hair. If I complained of spending all my time on Redo's they would quickly schedule some bogus education class but never made sure the "Stylists" actually absorbed any information that was even valuable. As most of the classes were designed to give the mgrs. a good opportunity to pick out the next person to be let go.

I spent 90% of my time as a mgr. with Regis correcting mistakes, and the other 10% watching the other managers above me Rip-off the company. I would recommend that a client go to a salon that puts all stylists on a probational training period for at least 6 months and sorry but you get what you pay for-Regis is NOT a high end salon regardless of their self proclamations.

Spend the big bucks people, and your lives will be a lot less filled with complaining!!!

I am a former mgr. of a Regis Salon and I think I can answer some of the questions about why Regis Stylists have a tendency to be inexperienced or not very skilled at doing the hair of John Q. Public. First, Regis will hire ANYONE. I don't mean to say that they need experience, well over 50% of the "Stylists" who are hired have no experience whatsoever because they have just graduated.

But, if you ever ask a "Stylist" at Regis if they are new, they are told to "LIE" and will surely tell you that they have been doing hair "for a long time". What this means in Regis lingo is that the "Stylist did hair during the last semester of beauty school. As a former mgr. I had to partake in many such dishonesty's.

I answered the complaints about "Stylists" and their incompetence on a daily basis. I re-colored, re-permed and re-cut many a client's hair. If I complained of spending all my time on Redo's they would quickly schedule some bogus education class but never made sure the "Stylists" actually absorbed any information that was even valuable. As most of the classes were designed to give the mgrs. a good opportunity to pick out the next person to be let go.

I spent 90% of my time as a mgr. with Regis correcting mistakes, and the other 10% watching the other managers above me Rip-off the company. I would recommend that a client go to a salon that puts all stylists on a probational training period for at least 6 months and sorry but you get what you pay for-Regis is NOT a high end salon regardless of their self proclamations.

Spend the big bucks people, and your lives will be a lot less filled with complaining!!!

I am a former mgr. of a Regis Salon and I think I can answer some of the questions about why Regis Stylists have a tendency to be inexperienced or not very skilled at doing the hair of John Q. Public. First, Regis will hire ANYONE. I don't mean to say that they need experience, well over 50% of the "Stylists" who are hired have no experience whatsoever because they have just graduated.

But, if you ever ask a "Stylist" at Regis if they are new, they are told to "LIE" and will surely tell you that they have been doing hair "for a long time". What this means in Regis lingo is that the "Stylist did hair during the last semester of beauty school. As a former mgr. I had to partake in many such dishonesty's.

I answered the complaints about "Stylists" and their incompetence on a daily basis. I re-colored, re-permed and re-cut many a client's hair. If I complained of spending all my time on Redo's they would quickly schedule some bogus education class but never made sure the "Stylists" actually absorbed any information that was even valuable. As most of the classes were designed to give the mgrs. a good opportunity to pick out the next person to be let go.

I spent 90% of my time as a mgr. with Regis correcting mistakes, and the other 10% watching the other managers above me Rip-off the company. I would recommend that a client go to a salon that puts all stylists on a probational training period for at least 6 months and sorry but you get what you pay for-Regis is NOT a high end salon regardless of their self proclamations.

Spend the big bucks people, and your lives will be a lot less filled with complaining!!!

funny everyone is complaining about regis on other posts but only talking about satisfaction on this one. I have to agree completely. Regis hair salon is always full of very incompetent and bad stylists. They do not know how to do hair, and usually ruin a person's hair. I agree usually it is the men who do a better job. The females generally are bad, and it's rare to find anyone who can do a good job on your hair. I think karen and amber are full of baloney..

I find it surprising that you had such harsh things to say about this company. I have been to Regis Hair Salons from LA to Omaha to San Diego and all over the rest of the country. In fact, I usually seek them out as I get my hair cut, styled, and colored often and have only had good luck. Although I agree your disatisfaction should have been more of a concern to that Regis, I assure you that most Regis Salons are the most reputable establishments. Thanks for your time.

Hello,
I live in ames iowa and i frequently visit regis Hair salon. As I sit in there waiting room I see nothing but happy customers walking out. There employees are super friendly and helpfull.
I think what happened to you is unexceptable but you shouldn't say that all of regis hair salon workers don't know what they are doing it is impoloie and unfair.