Complaint Review: Regis Salon in Ventura CA

Hairstylist listened to what I asked for, repeated it back to me.  I showed her photos of what I had and what I hoped my  hair would grow out to in the near future.  I showed photos of styles I thought would work in between my old cut and what I aspired to in a hairstyle.  Instead, she made sure she kept me in a position where I couldn't see what was going on in either mirror and she chopped my hair to bits.  It will take a year to grow out to the length it was when I walked in their door, instead of being a few more months for it to be shoulder length.  This is like my hair was vandalized because it's not what I asked for or paid for.

It looks like a bad chemo wig now.  If you remember the film "Steel Magnolias" with Julia Roberts, there's a scene in it in which she gets her hair cut really short at the salon just before she is to have a kidney transplant.  If you took that and mixed it with the Beatles moptop, that is the hairstyle I was given.  If it made Julia Roberts look horrible, then you can only imagine how bad it makes a non-movie star look.  For someone middle-aged with my face shape, it makes me look deranged and my face look like a balloon.  I had business meetings the next day, so it was also horrible for my career.

Now I will be facing the expense and upkeep of extensions which I will have to get at another salon and which take hours to put in properly.  I'm trying to get a refund from Regis to put toward the price of the extensions.  My hair looks like it was assaulted.  It's just horrible.