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  • Report:  #1444245

Complaint Review: Regus

Regus Regus 90 Day Notice Required To Cancel Annual Mail forwarding contract - Appalling. Princeton New Jersey

  • Reported By:
    Kevin — Princeton New Jersey United States
  • Submitted:
    Wed, May 23, 2018
  • Updated:
    Thu, May 31, 2018

Regus 90 Day Notice Required To Cancel Contracts Beyond Reasonable Limits Internet, Nationwide. Because of this our small business is are stuck with a contract that we have no use for a full year. Customer service is unwilling to work with us even though we have been clients for many years. 

It is appalling that some businesses continue to work this way, much more concerned about its bottom line than its long term customers.

1 Updates & Rebuttals


Kevin

Princeton,
New Jersey,
United States

Resolved

#2Author of original report

Thu, May 31, 2018

Fortunately, Regust Customer Service (Corporate) reached out to us and helped to resolve the issue by shortening our renewal period to three months rather than locking us into a full year.

Thanks to Christian from Regus customer support for offering a reasonable resolution to this issue.

Sincerely, 

Kevin

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