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  • Report:  #1225541

Complaint Review: Reimage

Reimage Does not scan and repair as advertised Orlando Internet

  • Reported By:
    Scammed! — WINTER GARDEN Florida USA
  • Submitted:
    Tue, April 28, 2015
  • Updated:
    Tue, April 28, 2015

This program claims to scan and repair your PC.  One license was purchased and downloaded but the program didn't repair anything.  In fact, it disabled .dll file extensions and corrupted some Windows components.  Links to two different customer support pages on their website didn't work, either.

Finally had to call the customer support phone techs, who were obviously located somewhere else in the world and were difficult to understand.  They refused to refund payment and insisted they were only authorized to run the program remotely.  Even worse, the program kept scanning over and over and transferring to another page that requested additional payment.

Ended up uninstalling it just to get it to stop scanning.  The charge has been disputed with my credit card company--probably a lost cause, but the world needs to know about these scammers.  Don't get sucked in!

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