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  • Report:  #1341910

Complaint Review: Rejuva Complex Skincare Ltd

Rejuva Complex Skincare Ltd/ Skin Noir & Eye Noir/ Skin Opulent & Eye Opulent After insisting on a refund, they refunded only a small protion. Then they immediately took the money out of my account again. They did this twice, while emailing a notice that they refunded all monies Internet California and New York

  • Reported By:
    Chef — Savannah Tennessee USA
  • Submitted:
    Wed, December 07, 2016
  • Updated:
    Wed, December 07, 2016

This is an unethical company that operates on the fringes of legal internet companies.  They misrepresent their products, business practices and refund policies.  They lie about their williness to accommodate the customer.  They advertise that the customer can try their products and only pay for the shipping.  Whatever fine print that might exist is obscured by their advertising.  So they send the product and the next thing the customer knows is that their credit card or their bank account has been reduced by $85.95 and/or 89.95.  

When you call this company to complain, they tell you that you agreed to a monthly skin care product and that you didn't  cancel soon enough.  I kept after this dishonest company to refund my money.  Finally they agreed to refund a small portion; which they did.  And for a few hours the refund was in the account.

Soon after that, however, they took the refund back, while sending an email stating that the entire refund was made.  They did this 2X to me.  This company needs to be stopped.  

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