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  • Report:  #1198220

Complaint Review: rejuviderme nuvoderm

Rejuviderme Nuvoderm Dream Big Online Holdings Junisse BEWARE! This product has a "Risk Free Trial" page at www.tryrejuviderme.com. It says that you can try the product FREE and ONLY pay for Shipping and handling. DONT PUT YOUR INFORMATION IN THE BOX! By placing your name and info in the box you automatically accept auto shipments. The ONLY place you can read this is in the tiny terms and condition box. There is no FREE trial! You will automatically be charged for $96.86 after 14 days for your "risk free trial" ...after that they will automatically send product and charge you $96.86 each month. Customer service will argue with you that you ordered it. they will not show you the original contract that you agreed to this service and they will send you the run-around. I was just on the phone for almost 2 hours and only got a 50% refund from a guy named Dante. he was nice enough but nicely told me that it was my fault for not reading the terms and conditions. I also called the other phone number on my credit card for service. I spoke with operator Jenny and Operator Ella. Neither spoke clear English and neither helped me at all. My advice? Wait till a reputable company puts this product out. one that does not have to secretly charge your card to get you to buy it. This speaks volumes about the product. If it is SO GOOD, then why not be upfront with the product and the charges? And why not offer a True and Real free trial? Salt Lake City Utah

  • Reported By:
    risk free trial rip off girl — sullivan Missouri
  • Submitted:
    Mon, December 29, 2014
  • Updated:
    Mon, March 20, 2017

This company's website says that you can get a free trial if you pay for shipping.  what it doesnt say is that they will charge you $97 for this free product and that they will continue to charge each month.  They will tell you that you clicked the box and agreed to this.  This is false advertising at its best.  Beware!  I am out the $200 and the shipping.  If this is such a great product then why not tell me up front that you have me on an autoship program and clearly how much my card will be charged and send me clear, easy to read receipts with shipment reminders.  Why?  because it is a rip off.  they just want your money and do not believe in their own product apparently.  My advice?  Wait till a reputable company comes out with a product  and that they are fully disclosed in clear, easy to find text up front!!!

4 Updates & Rebuttals


Dusty

tallulah,
Louisiana,
USA

play hard ball

#5Consumer Comment

Mon, March 20, 2017

i called one of the numbers and was able to get a 75% refund by telling them i was about to go to the attorney general and file a complaint ......i hung up when the person i was talking to started to answer....a few mins later he called me back and first offered a 50% discount.. i said no to that and stated i was going to call the attorney generals office ,thats when he came back with a offer of 75%..which i then took.....


Pissedoffparalegal

Augusta,
Georgia,
USA

Write To Speak

#5General Comment

Sun, November 01, 2015

 To challenge your "Rebuttal" above, first and foremost, I would assume you are employed by the less than legal llc mentioned above, and if not so equivalently matched in the skill of poor business. There are laws that protect the Consumer from being taken advantage of by luring them into a trial period where shipping only is charged to your card. I have most of the State's Attorneys in the United States on speed dial for this very reason. Every State in the United States hase an Attorney to head up the Bureau of Consumer Credit Protection.


Karen

Cass City ,
Michigan,
USA

dream big online holding

#5General Comment

Wed, August 12, 2015

I also got ripped off  by the same  company  i called my bank right  away  my bank gave me two numbers to call so i did i talked to a lady named  teqila . She tried really hard to get  me  to stay on the  program.  But i just kept telling  her  i didn't  want the product  i had told her that i would send the product  back  she told me to keep it  i told her why so you can charge me again  she had given me 2 confirmation  numbers and told me i would  see the refund  in my account  about 2 to 4 business days  so i thought i would put the 2 numbers on here for anyone who wants it  1855 654 2255   925 255 2620  well i hope it works out for me  and  you 


Tyg

Pahrump,
Nevada,

I see...

#5General Comment

Mon, December 29, 2014

 So what YOU are saying is that YOU DID NOT READ WHAT YOU WERE GETTING YOURSELF INTO!!! Got it!!! Thankfully I do not make online purchases, so I have no NEED to read. But its good solid information, but totally shows that YOU failed and NOT them. Had YOU read that information BEFORE you clicked your rights away, then you wouldn't be in this situation. Isnt READING a BASIC SKILL??? I mean YOU can sit there and WRITE a massive post bashing THEM online yet YOU cant be bothered to READ?? How does that work exactly? Was it that YOU didn't care to read?? Or is it something else? Just saying YOU cant put all the blame on THEM when YOU agreed to it all. It means YOU DIDNT READ!!

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