Reliable Chevrolet trade-in ripoff Richardson Texas
They their time paying off my trade in! .....
Reliable Chevrolet in Richardson Texas took their time paying off my trade in. On September 11, 2001 I traded in my wifes 98 Chrysler Town and Country for a new 2001 Chevy Malibu.
I have always made my car payments on time with this lender. When I went to buy myself a new Ford pick-up a year later, I was informed my payoff came well after my next scheduled payment and left a negative mark on my credit.
I phoned the dealership about this immediately and my complaint was ingored with no return phone calls.
After buying a house in April 2003 this negative mark appeared again.So, I visited with Glenn Pirtle the General Sales Manager early May 2003.
He did'nt offer any kind of apology, remorse, or remedy for their mistake. He just kept rambling on that it takes 10 business days to pay a vehicle off. No kidding! I gave you 30 and you took 60!
Will
Van Alstyne, Texas
U.S.A.
1 Updates & Rebuttals
Will
Van Alstyne,Texas,
U.S.A.
Glenn Pirtle has shown me that this is not true.
#2Author of original report
Thu, September 25, 2003
Glenn Pirtle of Reliable Chevrolet in Richardson, Texas was very helpful on 9-25-2003, in showing me that the pay-off was made on time, and no negative mark exists on this account. For that I'am very grateful to him, for his time and personal care of this issue. I would like to say I apologize for the misguided information I received that led me to submit the original report. I will definately purchase my next vehicle from Glenn Pirtle and Reliable Chevrolet in Richardson, Texas, and I suggest you do the same!