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  • Report:  #776660

Complaint Review: Reliance 1st Capital

Reliance 1st Capital WORSE COMPANY TO EVER DEAL WITH!! Charlotte, North Carolina

  • Reported By:
    Not happy consumer — Moncks Corner South Carolina United States of America
  • Submitted:
    Wed, September 14, 2011
  • Updated:
    Mon, February 13, 2012
  • Reliance 1st Capital
    14120 Ballantyne Corporate Place, #200
    Charlotte, North Carolina
    United States of America
  • Phone:
    866-970-1550
  • Category:

Since July 5 2011 we have been dealing with EVERY SINGLE SOLITARY EXCUSE AND DELAYS AND DELAYS. My credit is not all that great due to things that have happened to me WAY BEYOND MY CONTROL. This company Malinda  Azie Mortage Anaylist told me and my husband a few times not to bother paying for August payment that we should be approved within 2 weeks. 3 weeks later we get the appraisal done at $400 (way beyond most appraisals in our area charge). Malinda Azie told my husband that this would not be paid for until closing time. NOT TRUE. She said it would be 350 at that time. They took out $400 and then she continues to lie to us. We finally got fed up after a few weeks of not hearing from Malinda and I called to talk to her supervisor Since then the underwriters have been wanting everything under the sun!!! I have children from my first marriage that divorce was final 13 YEARS AGO! Has nothing to do with refinancing this house. I HAVE NEVER EVER NOR MY HUBBY EVER BEEN LATE on mtg, rent. Until we dealt with this horrible company. I have read where so many people have gone through the very same thing after the fact. Now I have gotten 3 letters from my now present lender and my mtg is in default. The latest thing is that they needed to see that I am not paying child support. My yougest is now married and expecting their first child in Nov. I get a copy of that for them from the state that I used to reside in. NOW they wanted a copy of my divorce decree showing that they needed to see that I do not pay alimony. ANYONE WITH THEIR RIGHT MIND knows that if one remarries you do not get alimony. At the time I divorce alimony in NC was not a given right. I sent them a copy just that part showing that I was not given alimony, nor paying alimony, signed judge's signature, showing that it was a copy of the true copy. Then I get a call that the underwriters want the ENTIRE DIVORCE DECREE. IT HAS NOTHING TO DO WITH REFINANCING ANYTHING. I AM TOLD THAT THEY ARE TRYING TO BREAK MY RIGHTS TO CONSUMER PRIVACY. I AM SO FED UP. THEY COME UP WITH EVERY LAIM EXCUSE OVER AND OVER AGAIN FOR THE PAST 12 SOLID WEEKS. I HAVE STRESSED OUT SO MUCH OVER THIS AND BECAUSE OF THEM I AM LATE ON MY MTG AND THEY ARE CHARGING ME NOW OVER 3200 INSTEAD OF 1412 FOR MY PAYMENT.  PLEASE DO NOT DEAL WITH THESE PEOPLE!!! WILL BE FILING A COMPLAINT WITH EVERYONE AND SEEKIGN LEGAL ACTION TO PAY FOR THE DAMAGES THAT THEY HAVE CAUSED US.

1 Updates & Rebuttals


Not happy consumer

Moncks Corner,
South Carolina,
United States of America

STILL NOT RESOLVED AND CONTINUED TO BE LIED TO

#2Author of original report

Mon, February 13, 2012

Hugh Miller the CEO assured me that last year that he would do what he could to help matters and to resolved this problem. Larry Karpen the VP contacted (I believe it was him or one of the other VPs ) spoke to my husband and told him that he would correct what was done to our credit. So far nothing has been done!! Infact, I have had another death in my family and I can't even get my credit card limit raised just so I can buy two tickets to take my mother home to bury her only family member who just passed away last week. Because of what their employee has done Ms. Azie had lied to my husband and me 3 different times each and had our house insurance with the insurance transferred over to them, it has destroyed any chance we have to fixing our credit. I can't get a equity small loan out even with the money there, because of what this company has done. We were not late in Sept and October, it was August. But because I am dealing with  an insurance that has hurt thousands I can't even get rid of them either. Because of the two marks on my and my husband's credit report thanks to Reliance First Capital. How horrible is it when you can't even get your own Mum's plane ticket to go home due to her pain and loss. I have contacted the CEO again and will not give up the fight until they fix this totally!! THey have ruined us. It will take YEARS for us to fix this thanks TO THIS HORRIBLE LYING COMPANY PLEASE DO NOT GO TO THEM FOR HELP FAR AS REFINANCING YOU MAY END UP LIKE ME. HURTING MORE.

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