Print the value of index0
  • Report:  #1307477

Complaint Review: remax central

remax central re/max central Renters Beware!!! Avoid Remax Central Las Vegas!!! Las Vegas Nevada

  • Reported By:
    Ben Y. — Las Vegas Nevada USA
  • Submitted:
    Tue, May 24, 2016
  • Updated:
    Tue, May 24, 2016

Anyone looking to rent a property in Las Vegas, please look elsewhere!  I have rented a property through Janice Cofield at Remax Central for the past 2 years and it has been the worst experience imaginable. There is a list of property defects reported to Mrs. Cofield and her staff which were reported almost 2 years (others reported about a year ago) which Remax has ignored or is unwilling to fix. My garage door hasn't worked in two years. Remax sent a repair tech out who determined the whole garage unit needed to be replaced, but no repairs have been made since! I've reported other safety hazards and defects which have been ignored. 

 

After approx. one year they sent out a representative, I believe her name was Heather (judging by the other negative comments, it was most likely Heather King), to inspect the property at which time the same issues were address and new ones were reported. The housing for the sliding shower doors (which looks to be held together by some cheap rubber cement)  fell apart.  Closet shelving in the master bedroom fell apart after hanging 15-20 lbs of clothing. They removed a tree in the front yard because it was lifting the sidewalk concrete slabs, causing a trip hazard - tree removed, sidewalk never fixed.

 

Within a few weeks following the inspection, I received an email from Remax asking when they can inspect the property. Are you kidding me? Needless to say, No repairs were made.

 

They switched HOA companies and Remax was supposed to send a current copy of my lease to them so I would be able to obtain a key.  When I went to pick up the keys, No copy was sent.  The HOA rep called Janice Cofield who kept talking in circles, but wasn't able or was unwilling to provide a copy of my current lease. I'm assuming she was unable to find it at the time because she emailed me a new renewal to re-sign.  WHAT A JOKE! Thankfully after about an hour of getting the run around, the HOA rep got disgusted and just gave me the keys.  To Mrs. Cofield's credit, she was able to locate the lease renewal several months later (good job...).

 

Absolutely horrible business practices.  Don't say you haven't been warned!!!

Respond to this Report!