Remedy Roofing TRUSTED BUSINESS REVIEW: Customer Satisfaction Commitment: Remedy Roofing is committed to customer service. Remedy Roofing's customer service team in place to answer any questions, address any concerns.
I met with Remedy Roofing two weeks ago and they told me that they were local in Mckinney. I signed the papers with them and asked them to take care of my house and roof. They sounded great and told us they would get the windows boarded up.
I had to call 3 times before they showed up to do that. When they got there, I asked what took so long and they said cause they just got there from Houston. I asked why they didnt send someone from Mckinney and they said they were from Mckinney.
That was the first lie. I started researching them and found multiple complaints on the BBB and on Rip off report. I asked them to please not come back as they had even lied about being in business in Mckinney since 2005. They said they would but that they had a contract with the insurance company to do the inspection. I was told that they were professionals at that and they would not charge anything to do it.
The insurance company showed up and saw Remedy Roofing and after talking with them for some time I found out that there was no contract between the insurance company and Remedy Roofing. I immediately asked them to leave.
They left but the next day they came back and told me that I owed them money for repairs and for their other work with the insurance inspector. I told them they should leave and they told me they had a right to be there and they would lean my property. They did nothing but threaten me and my mother. I almost went to blows with them when they called my mother a liar and accused us of trying to get out of our contract.
I dont want them on my property again. I will let everyone one know that they are a bunch of high pressure salesmen that lie about everything. Now I have a supposed lawyer that calls and threatens to sue us for breach of contract. We just dont want to deal with them. I paid them $400 to leave us alone. Please report them to everyone.
I hope they never sell another person in Texas.
1 Updates & Rebuttals
Remedy Roofing
Katy,Texas,
United States of America
Remedy Roofing Responds again
#2UPDATE Employee
Tue, May 03, 2011
We do not have a customer by this name. This sounds like a competitor doing everything they can to tarnish the great reputation we have worked extremely hard to build. Everything stated in this report is false. Please check our credentials for yourself. Ripoff Report is a place to post anything you want about a company. These postings could possibly tarnish our reputation, unless we inform the public about how Ripoff Report works. We have copied and pasted a few paragraphs from their website. If this is a legitimate claim, then the consumer should post a legitimate name so I can address them with the utmost respect. My business is run extremely efficient and I will not tolerate these false reports. Ripoff Reports explanation on how to address false postings is pasted below
If you are a business with one or more reports filed against you, you can make it right. If handled correctly, Ripoff Report(s) filed against you can actually help improve your credibility and reputation. We offer you the opportunity to file a REBUTTAL to any report. (See the RESPOND rebuttal box at the end of the specific Ripoff Report you wish to comment on). Every company receives complaints, but how they handle those complaints separates good business from bad business.
If you want to do more than file a rebuttal, you might consider using Ripoff Reports VIP Arbitration Program. The arbitration program gives you the opportunity to prove that the report about you is false.
We developed the program in response to phone calls and emails from businesses like you -- those who have worked hard to create a good reputation and are having that reputation unjustly tarnished because of a false posting on Ripoff Report.
Because Ripoff Report has never had the internal resources to investigate reports that a business claims is false, it has always permitted the subject of the report to file its own, free, rebuttal. But some of you feel that is not enough. You have asked for more. You want the ability to prove it is false. You want an independent investigation. Perhaps most importantly, you want the false statements of fact removed. We listened to your concerns and launched VIP Arbitration in response.
Here s how it works. We have contracted with private arbitrators who have extensive experience, including experience as judges in court. Once the program builds momentum, we will add other highly qualified arbitrators to our panel. You submit a written arbitration statement identifying the false statements in the report, or explaining that the report was posted by a competitor pretending to be a customer. You are also given the opportunity to support your position with documentary evidence and/or sworn affidavits. There is a filing fee of $2,000 to pay for the arbitrators time and for administration of the program. The author of the report is then given the opportunity respond and you are given the opportunity to reply.
The arbitrator then reviews all of the submissions and renders a written decision. In the event that the arbitrator determines that the Report is true, there will be no updates or changes to the website. If the Arbitrator finds that statements in the report are false, the title of the report will be updated, posting this phrase BEFORE the original title: Notice of Arbitrator Decision: A neutral and independent arbitrator has determined that the following Report contained one or more false statements of fact. The false statements have been redacted. The arbitrators decision will be posted in its entirety after the title and before the original content of the report. Any statements of fact that the arbitrator determines to be false will be removed from the original report.
If you think this program may be right for you and you would like more information, click here to request a copy of the complete rules and an arbitration agreement. arbitration@ripoffreport.com Another option is the Corporate Advocacy Program. Businesses that want to make a real difference should read about the very successful, groundbreaking and innovative program that both businesses and consumers are raving about. This program is a way businesses can turn negatives into a positive. Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program is a program that benefits the consumer, assuring them of complete satisfaction and confidence when doing business with a member business. For more information, visit our Corporate Advocacy section
A link to the actual program http://www.ripoffreport.com/VIPArbitrationProgram.aspx