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  • Report:  #1208681

Complaint Review: Remedy Roofing TRUSTED BUSINESS | Ripoff Report Verified Safe™ …businesses you can trust. Remedy Roofing provides complete roofing services for residential & commercial projects throughout Texas Colorado Oklahoma Louisiana Kansas & across America. Remedy Roofing's commitment to quality continuing education & dedicated customer service team brings Remedy Roofing to consistently deliver best roofing system available in industry.

Remedy Roofing TRUSTED BUSINESS REVIEW: Remedy Roofing provides complete roofing services for residential & commercial projects throughout America. Remedy Roofing offers quality products, exceptional service at honest price. Remedy Roofing a Master Elite Contractor for GAF premier shingle manufacturer, which only offered to top 3% of roofing contractors. Remedy Roofing certified installers for all major commercial roofing systems, giving Remedy Roofing best commercial roofing options in industry. Premier manufacturers offer exclusive warranties to customers, giving customers best warranties available in industry. Remedy Roofing is built on experience & growing by reputation!

  • Reported By:
    ED Magedson - Founder, Ripoff Report — Tempe Arizona
  • Submitted:
    Thu, February 12, 2015
  • Updated:
    Thu, February 12, 2015
  • Remedy Roofing TRUSTED BUSINESS | Ripoff Report Verified Safe™ …businesses you can trust. Remedy Roofing provides complete roofing services for residential & commercial projects throughout Texas, Colorado, Oklahoma, Louisiana, Kansas, & across America. Remedy Roofing's commitment to quality, continuing education & dedicated customer service team, brings Remedy Roofing to consistently deliver best roofing system available in industry.
    21925 Franz Rd # 402
    Katy, Texas
    USA
  • Phone:
    281-391-8555
  • Web:
  • Category:

Ripoff Report REVIEW /Commitment to Customer Satisfaction

Remedy Roofing joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Remedy Roofing approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Remedy Roofing did just that.

REMEDY ROOFING CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

"Our roofers are devoted to offering the best in metal, wood, clay, slate, and asphalt roofing for residential and commercial roofing systems. Our catastrophic damage division specializes in residential and commercial roofing needs due to hail, hurricane and wind damage. Our team is trained to make sure your project’s needs are addressed every step of the way. Give us a call or stop by today and see what makes Remedy Roofing a step above the rest!”

WHY THE REMEDY ROOFING IS BETTER THAN THEIR COMPETITORS

"Remedy Roofing has a 2 million dollar general liability policy for your safety. Remedy Roofing is a recipient of the BBB Gold Star Award, a Check A Pro member, a member of the National Roofing Contractors Association, and many other associations listed on our website. In 2009, Inc 500 designated Remedy Roofing as the 2nd fastest growing construction company in the nation and we have been listed on the top 100 contractors in the nation list several times. Remedy is here today, and we will be here tomorrow! We take pride in our work and strive to make our customers’ experiences unmatched! We install your roofing system with the utmost of care and strive to make your experience a smooth one!”

REMEDY ROOFING – STATEMENTS FROM OWNER GREG ARNIM

"My name is Greg Arnim and I am one of the owners of Remedy Roofing. I would like to thank you for doing your homework on the contractor you are about to choose. Remedy Roofing takes pride in the Excellent customer service we give. My partner, co-workers, and I all work extremely diligently to make sure you have the best construction experience ever. Please give us a call or stop by and let us show you what makes us one of the top contractors in the nation.”



REMEDY ROOFING QUALITY MATERIALS & INSTALLERS

"At Remedy Roofing, we pride ourselves in offering the highest quality materials and the most well trained installers. We partner with the best manufacturers in the business and are able to offer up to a fifty year manufacturer warranty. Remedy Roofing wants to be your one stop shop for everything on the outside of your home or business. We install windows, doors, gutters, siding, garage doors and anything else you can think of that is on the exterior of your home or business. Give us a call today and see why we are one of the fastest growing contractors in the nation.”

REMEDY ROOFING CUSTOMER TESTIMONIALS

"I wanted to thank you for the wonderful job your company performed repairing our roof! It looks really great! Everything went very smooth and your crew did a good job repairing and cleaning up around our house.I especially want to thank Brian for his hard work and dedication to your company! He is a great asset and deserves a big pat on the back! He was very professional, encouraging and a pleasure to work with.I will definitely recommend Remedy Roofing!” ~ Sherri Daugherty

"They have demonstrated time and again their commitment to our community and we are indeed fortunate to have Remedy Roofing as a partner in our community.” ~ Ann F. Hodge | President / CEO | Katy Area Chamber of Commerce

“Rodrigo was an absolute delight and a tribute to customer service. He was always on time, checked in with us daily to make sure everything was going as promised, and always responded to our phone calls promptly.” ~ Xavier Medina

"From sales to service, I strongly recommend Alan and his team at Remedy Roofing. I am so very pleased with how “everything” was handled, from start to finish. I was not asked to write this letter, I just wanted to…” ~ Troy D. Conover

“Rodrigo was always honest with me and never gave me the run around. I will highly recommend your roofing company to my friends and family especially with such a caring individual like Rodrigo.” ~ Doris Kristek



REMEDY ROOFING FAQs ABOUT ROOF REPAIR

"How can a home owner recognize when a roof system has problems? Type?

All too often, roof system problems are discovered after leaking or other serious damage occurs. Periodic (twice-a-year) inspections often can uncover cracked, warped or missing shingles; loose seams and deteriorated flashings; excessive surface granules accumulating in the gutters or downspouts; and other visible signs of roof system problems. Indoors, look for cracked paint, discolored plasterboard and peeling wallpaper as signs of damaged roof areas

What should I look for in a reliable roofing contractor?

These are a few items to review prior to selecting a reliable roofing contractor:

  • Is the contractor licensed and insured? (Ask to see proof & verify w/ the insurance company on the certificate)
  • Is the contractor a member of roofing industry associations & listed with local BBB’s?
  • Does the contractor have referrals or testimonials?
  • What kind of warranty does the contractor offer?
  • Is the contractor accessible 24 hours a day / 7 days a week?
  • What kind of material does the contractor use? We are a GAF Master Elite contractor -GAF is North America’s largest manufacturer of commercial and residential roofing.



My roof leaks. Do I need to have it replaced completely?

Not necessarily. Leaks can result from flashings that have come loose or a section of the roof system being damaged. A complete roof system failure, however, generally is irreversible and a result of improper installation or choice of materials or the roof system installation is inappropriate for the home or building.

Can I do the work myself?

Most work should not be done yourself. Professional roofing contractors are trained to safely and efficiently repair or replace roof systems. You can damage your roof system by using improper roofing techniques and severely injure yourself by falling off or through the roof. Maintenance performed by home and building owners should be confined to inspecting roof systems during the fall and spring to check for cracked or curling shingles and cleaning gutters filled with dead leaves and other debris. If you must inspect your roof system yourself, use a firmly braced or tied-off ladder equipped with rubber safety feet. Wear rubber-soled shoes and stay on the ladder (and off the roof system), if possible.

What will a new roof system cost?

The price of a new roof system varies widely, depending on such things as the materials selected, contractor doing the work, home or building, location of the home or building, local labor rates and time of year. To get a good idea of price for your roof system, get three or four proposals from reputable contractors in your area. Keep in mind that price is only one factor, and it must be balanced with the quality of the materials and workmanship. For each roofing material, there are different grades and corresponding prices. There also are a variety of styles and shapes. You need to look at the full product range and make a choice based on your budget and needs. Within the roofing profession, there are different levels of expertise and craftsmanship. Insist on a contractor who is committed to quality work.

How can I determine my annual roofing cost?

When considering your roofing options, the following formula may help: Annual Roofing Cost = Total Cost (Materials & Labor) NOTE: Life Expectancy of Roof System (in years)”



REMEDY ROOFING / ROOF INSPECTION CHECKLIST – WHEN TO CALL THE PROS

"When is it time to call a roofing professional? At a quick glance, you most likely won’t be able to tell whether or not you may need a roof repair, replacement or perhaps an entire new installation. With having a good, durable and well-maintained roof over your head, you’re protecting a variety of crucial elements such as you and your family of course, along with your home’s value, the belongings contained within it and even a healthy living environment.

So when should you call a professional? As simple as it may be to just pick up the phone and dial your local roofer’s phone number, take a moment to perform your own roof inspection. A self-performed roof inspection is one of those overlooked around-the-house tasks that many folks fall short of doing missing the opportunity to save plenty of time and money.

It is essential that you perform a roof inspection at least once a year to make sure the shingles, flashing, and other features are in pristine shape. There are a variety of items on your roof inspection list to check for both inside and out; and once you’re done, you can feel rest assured knowing the safety, efficiency and healthy living environment of your home is well up-to-par.

Exterior Roof Inspection

Whether or not you want to climb up there is up to your discretion, just do it safely. If you’re not a fan of heights perhaps a pair of binoculars will do the just the trick too. Walk your way around the house, examine and note any potential problems or needs for roof repairs. Make sure that you check for the following:

  • Buckling, curling or broken shingles
  • Missing Shingles
  • Popped shingle nails
  • Damaged vent pipes
  • Worn, broken or deteriorating flashing or rubber boots around vents, chimneys and/or skylights
  • Moss and lichen (roof could be decaying underneath)
  • Gutters and accumulated colored grit from asphalt roof tiles
  • Roof overhangs and peeling paint on the undersides





Interior Roof Inspection

If your roof has a leak or other damage, the inside of your home will be susceptible to various issues from water damage and foundation issues, to mold growth and insufficient energy efficient qualities. Luckily for those who aren’t a fan of heights, the indoor roof inspection checklist will be a little less of a hassle for you. Things to check for include:

  • Darkened spots on ceilings
  • Peeling or bubbling paint in the upper regions of walls
  • Damp areas along the sides of fireplaces
  • Water stains on pipes venting the water heater or furnace



During your roof inspection, you may come across a few small instances that may only require a little do-it-yourself elbow grease and a small pocket full of cash such as nailing popped nails, replacing a few shingles, resealing worn flashing, and removing moss killer and broom. However, there are plenty of warning signs to keep an eye out for like leaks, rusting, deterioration, and others that require the assistance of a professional roofing company. Let the Remedy Roofing professionals take care of your roof repairs in a time-efficient and reliable manner, while saving you valuable time and money.

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Remedy Roofing is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Remedy Roofing and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Remedy Roofing a positive Rating. Remedy Roofing made efforts to ensure that all customers were satisfied and Greg Arnim assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM REMEDY ROOFING

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with Remedy Roofing.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about World Patent Marketing's Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

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