Remington Firearms ripoff I guess they think we are stupid ILION New York
My wife purchased a 7mm.Mag. Remington rifle from academy in Houston tx. 12-10-05. December 18 we tried to load the rifle and the bolt would not close. It was a defective rifle. We contacted Remington and they advised us to send it to Paducah Shooters Supply. 3919 Cairo St. Paducah Ky, 42001.
The day they recieved it, they shipped back out saying they fixed it. When we got it back I noticed that the ejector assembly, (the extended lip inside of the bolt) was crushed in from using excessive force. At this point the gun bolt would close, but would not properly eject the ammo. I called Remington and told them shooters supply screwed up the bolt. They made me send it to the factory in NY.
About three weeks later we got the gun back. The little lip that was crushed in was not fixed, they just went ahead and completly removed it and sent it back. Now the gun does not eject properly. Every rifle like that I have seen or owned has that lip on the bolt. I have a suspicion that the barrel was pressed in so far that the bolt would not close when charged, making the gun totally defective.
One would think that as large as Remington is, that they would know the quality of thier gunsmiths. And after sending it to the factory, we thought that we would get professional results. But they did almost the same thing the gunsmith did trying to cover up the real problem. It's been almost a month and 1/2 and the gun is still not fixed.
A word to the wise. once you have signd the yellow form and paid for it, the piece sh*t is yours.
Roger
Houston, Texas
U.S.A.
4 Updates & Rebuttals
Roger
Houston,Texas,
U.S.A.
I Think I'm a happy camper!
#5Consumer Comment
Sat, March 11, 2006
Me, and my wife hade a problem with a firearm. We went through several issues about the defective rifle. After about two months Remington Resolved the problem to my satifaction. I can understand we are human, and mistakes are made. I hated waiting so long for the problem to be resolved. At this time, I beleave Remington compinsated the problem in a professional manner. I inspected the weapon and it seems to be OK. I won't know utill I take it to the gun range. But from what I see it will be just fine with me. If you do not see any further postings about this matter. I'm happy as a pig in a yard full of SH#T! CASE CLOSED! THANKS!
Roger
Houston,Texas,
U.S.A.
More Remington runaround!
#5Author of original report
Fri, February 10, 2006
Sorry, two posting on this site look similar. I thought that one of the postings did'nt make it through, so I posted another. Today for the third time I have sent a defective firearm back to Remington to be repaired. Will it be fixed the right way? I have very strong doughts! I called them before I shipped it, and ask them if they would absolutely fix the d**n thing the right way. They will not give me the answer that I want. Instead they tell me that they will look at it first, then make a decision. They will have had this gun three times! Keep in mind that if you buy a Remington firearm, sign the yellow form, it's yours. And if you have a problem with it. You are basically screwed! BY LAW YOU CANNOT RETURN IT TO THE STORE!
Roger
Houston,Texas,
U.S.A.
Remington firearms is jerking me around!
#5Author of original report
Wed, February 01, 2006
This morning I called Remington To let them know that they dropped the ball again. I told the lady that the extractor was almost completely grinded to almost nothing. She told me that the bolt was new. (B.S!) Why did they grind up a new bolt, and not the one that came with the rifle? Does'nt make sense, does it? She told me that the gunsmith that worked on it has 40 years experience. Yes, maybe I believe that one. So did his superviser following corporate policy tell him to ghetto rig that brand new rifle? You be the judge. Those type of extractors are on the bolt for a reason. When you shoot a weapon like that, the brass shell caseing expands making the case somewhat hard to extract and Real hard if your loading own. After firing the lip on the extractor helps pry the expanded empty case loose from the barrel. I know that Remington, the superviser, and the gunsmith should know several aspects of consumer safety when manufacturing firearms before, and after the sale. A 7mm. Remington magnum is considerd a large rifle that is not intended for bird or rabbit hunting. It is used on large game, (LARGE DANGEROUS GAME). If a hunter wounded a moose, bear, wild hog, etc. at close range , and his extractor failed, he could be badley hurt, or dead meat. All this could happen over a neglegent gun repair. Gunsmiths please post your opinion.
Roger
Houston,Texas,
U.S.A.
Bad reply from Remington
#5Author of original report
Tue, January 31, 2006
If you have read the story above you will understand. This morning I contacted Remington about the way they repaired our rifle. They told me that they had changed the bolt. What I don't understand is why they would grind down the extractor on a new bolt?, when they could have done it to the bolt that came with the rifle. The lady I talked to said the gunsmith that worked on it had 40 years experience. With all of that know how, he should have known better. Employees at all companies have to follow corporate guide lines, and believing that, somebody had to tell him to repair it that way. The rifle is brand new and was butchard, and the extractor is almost totally gone. Remington abviously does not think this could be a safty issue. (Wrong) I don't hunt because I find no interest in it. But I collect alot of firearms. So let me give you a scenario. Large caliber rifles are mainly used to hunt large game, most being dangerous game. When you shoot large rifles, the brass case expands making the shell hard to extract, sometime REAL HARD if you reload your own. The last thing you would need is to wound a dangerous animal that is close to you and the extractor fail. that moose, bear, hog, etc. is not going to be very forgiving, and your going to have one or two things happen to you. You are going to get hurt real bad, or be dead meat. So losing all interest, what does a person do with this rifle? Use it for a wall hanger? (no it's to ugly for that.) I have a better idea! Use it to hunt for Bambi or the Easter bunny. The possibilities are to great, just use your immagination.