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  • Report:  #1432840

Complaint Review: Renatus Reclaimed Wood

Renatus Reclaimed Wood Lisa Wedell Drama & Unprofessional Charleston South Carolina

  • Reported By:
    Fit And Lean — South Carolina United States
  • Submitted:
    Tue, March 06, 2018
  • Updated:
    Thu, December 05, 2019
  • Renatus Reclaimed Wood
    Charleston, South Carolina
    United States
  • Phone:
    910-547-3926
  • Category:

I hate to make a complaint about Lisa Wedell because I know it will drive her to tears. But she adds a lot of drama to everything and is unprofessional. She is a good person. But a person who you might think twice about doing business with unless you can put up with her drama. And she seems to be able to make huge conflict over tiny things.  If everything goes as planned, all is well. But if there is one small problem, her drama will make it a huge problem when it didn't have to be a huge problem if she could learn how to handle the small things well.  And as far as being unprofessional, it's hard to explain. If you ask her to do a business task, she will give you personal excuses why she can't do what you asked -- why her business can't do it for reasons that are really personal excuses -- like I care about her business inner workings. And she does business things in ways I would never expect a business to do because it's just not business-like. I think she is talented but it's just not worth the headache. I wouldn't say don't do business with her. Try it one time maybe but be careful if you don't like a lot of drama.

2 Updates & Rebuttals


Levi

United States

Original complaint is an understatement.

#3Consumer Comment

Thu, December 05, 2019

I can testify to the fact that how this report paints Lisa is a gross understatement of how bad she can be to deal with. If you value your time and have done your due diligence I’d encourage anyone looking to do business with Renatus Reclaimed Wood to look elsewhere. It’s worse than you can imagine.


Lisa

Charleston,
South Carolina,
United States

Renatus Reclaimed Wood's Response

#3REBUTTAL Owner of company

Wed, April 04, 2018

Renatus Reclaimed Wood makes it a point to provide the best service possible.  We want to work out this complaint but not sure if it's a hoax.  We would like to resolve whatever the issue and make it right.  Although, sometimes it seems tasks are simply, the reclaimed lumber business is a very hard and complex business. 

Renatus has a great staff but sometimes we make mistakes but always try and fix them.  We have a great reputation.  I would ask that the author reach out to us and provide proof of their report so that we can resolve this issue.  

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