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  • Report:  #1525189

Complaint Review: Renewal by Andersen of Central Texas

Renewal by Andersen of Central Texas Legal Name: Central Texas Windows and Doors LLC Refused to give me a refund on the $8,815.00 deposit when I cancelled within a week of signing the contract. They told me it was three days...crooks San Antonio Texas

  • Reported By:
    Wilma A Evans — San Antonio Texas United States
  • Submitted:
    Mon, March 20, 2023
  • Updated:
    Sat, December 02, 2023
  • Renewal by Andersen of Central Texas
    6231 E Stassney Ln Bldg 13 Ste 100
    San Antonio, Texas
    United States
  • Phone:
    512-834-8383
  • Category:

I am not sure if this is a good idea since I am posting it so late, but I did not know there was a website like this.

My home is 1777 sq ft.  I have updated many things and I needed new windows. I called these folks and told them I thought it over and I could not afford this since I was told by my dentist I needed a great deal of work.

The total amount for nine small windows was $26,448 and I gave them $8,815.00 with a balance due of $17,633.00 upon completion.

I was 82 at the time the contract was signed. 

I wrote a letter to Mr Jay R Lund. He was Chairman and CEOof Andersen at that time.  No compassion at all.

I did receive a little over $2,000.  They still owe me $6,000.00.  I read bad reviews on the internet about Renewal by Andersen and this was another reason for me to cancel.

1 Updates & Rebuttals


Irv

United States

How Many Days Are In A Week???

#2Consumer Comment

Sat, December 02, 2023

 If they told you they would do a three day refund and YOU failed to abide by that, please eighteen us how this is their fault!

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