Complaint Review: Renovation Experts .com

  I paid a $49.00 per month "maintenance fee" plus $35-75 per "lead" and was sent nothing but unqualified ,and in many cases non-existant phone nos. or when I actually  did get a "customer" on the line,they were only interested in  a ball park estimate for materials because in 2-5 years they might get siding etc.This scenario among alot of others were supposed to be "prequalified" by the bubbly,valley girl talking,perky-chirpy-boy phone room staff that I would occaisionally get on the support line after many attempts.

So: then they started e-mailing really exciting leads-like "major addition",etc. Every time I responded,(twice at the moment these so-called leads hit my e-mail),they were already sold. That is because either they did not exist-or were among the very few leads offered any contractor that amounted to anything-yes: they had been sold,sometime in the distant past.I called asking for an explanation-and they responded by putting me in a "special appointment program"

For three weeks I recieved e-mails of 5-6 numbered leads "on which our staff is working dilligently to get you an appointment"-Which amounted in  one drywall repair (which I dont do) andwhich was given to a number of contractors and an insult at best for $35.00.-After $3-400 and nothing even amounting to a qualified custimer-I fired off an e-mail and basically cancelled. This is a fraudulent organization,and I am going to file a report with the FTC. Thats because customers of internet companies dont seem to have any protection from blatent mis-repreaentations by so-called lead companies