Complaint Review: rent-a-center

i previously rented a washer and dryer from rent a center i recieved a letter from them saying that they appreciated and missed my business along w\ the letter came a voucher for the use of applying money from the washer and dryer to a "previously rented item" when i took this voucher to the store i had already rented a computer from them i asked if i could apply the money (they so generiously returned to me in the form of a voucher) to the computer i was told no i told the rep behind the counter that the voucher clearly stated that i could use the voucher tward any previously rented item the computer being a previously rented item i thought i could aply it there but noooo it had more terms they were not on the voucher form but they are made up as thw employee's of rent a center see fit

nicole
covington, Kentucky