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Rent-A-Center RipOff Fraudulent Rude Un-Professional Constant Harassment Las Vegas Nevada
I have been renting to own a 51" Hitachi Big Screen with Rent-A-Center for over a year now. I have been late on my payment several times, but as of now I am past due $16. I asked them to pick up the merchandise because I pay over $200 a month and for over a years time they say I still owe them over $1500. My main problem is they call 6-8 times a day for $16. I tell them i'm out of of town and can't get back until a certain time and they call my grandmother and mother after I repeatedly went into the store location and asked them to remove my mother's number because I haven't spoke to her in over a year.
They assured me at the store level that her number was removed yet they call her and my grandmother 6-8 times a day still. I asked the store manager why they would lie and keep the number and his rebuttal was why did I lie and late my account become late. Things happen but over $16 is ridiculous. They are harassing me and my family and i've asked them to stop and pick-up the merchandise now and now they aren't calling i'm not sure what to do from severe harassment to nothing. Now I wonder if they are going to take me to court. There manager is very rude and argumentative with me and i'm not sure how to approach this anymore?
Thailer
Las Vegas, Nevada
U.S.A.