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  • Report:  #1155104

Complaint Review: Rent a Center

Rent a Center Walden Avenue Cheektowaga NY 14225 Bought 60 inch LG TV 3 Months Ago Now Paperweight Cheektowaga New York

  • Reported By:
    Elizabeth — buffalo New York
  • Submitted:
    Mon, June 16, 2014
  • Updated:
    Wed, June 18, 2014

  3 Months ago I bought a Lg 60 inch Smart tv The pay off date was 3/1 now three months later the TV stop working when I called the store to get it fixed they said there was nothing they could do to help me after yelling for about five minutes they agreed to send someone to my house when the "store manager" got there he messed around with the remote for a little while and the buttons on the side of the TV then looked at me and said well there is nothing we can do for you and left. so now I am stuck with a 1400.00 paperweight in my living room YAY this was not the first time i got anything from Rent A center but it will be my last.

1 Updates & Rebuttals


RAC Employee

Alabama,

RAC Employee

#2UPDATE Employee

Mon, June 16, 2014

Hi, I work with RAC and I’m sorry to hear you’re having a little trouble with your TV. I know that if you enrolled in Benefits Plus your local RAC will be able to help fix any issues you are experiencing, but if you’re unsure, please give us a call at 800-422-8186 and we’ll be glad to help you out with that.

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