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  • Report:  #1185671

Complaint Review: rentalcars.com

rentalcars.com DO NOT USE RENTALCARS.COM! They will SCAM you. Internet

  • Reported By:
    unicycle6869 — Los Angeles California
  • Submitted:
    Wed, October 29, 2014
  • Updated:
    Wed, October 29, 2014

I looked up rental cars on Kayak and rentalcars.com was by far the cheapest so I paid the $350 to reserve. I get to the airport to pick up my car and they say I owe an additional $400 for misc fees ($7/day fee, and all sorts of other silly fees). I immediately said this is bullshit but sure enough in the fine print it states "Premium Location Fee - 3% - 24% of rental extras charges. Road Fee/ Road Licence Fee - $7.15 per day". Are you f'ing serious! Of course they charged 24% and not 3%.

I will NEVER EVER use this company again and seriously think they should be banned from renting cars and scamming people into thinking they are getting a good deal when in fact you actually pay double the rate of what you could have rented a car for. DO NOT USE THIS COMPANY!

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