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  • Report:  #1174242

Complaint Review: Rentalcars.com

Rentalcars.com TravelJigsaw Ca different then received, no refund then if returned earlier, rude customer service 100 New Bridge Street, London, EC4V 6JA Nationwide

  • Reported By:
    anonymous305 — Miami Beach Florida
  • Submitted:
    Wed, September 03, 2014
  • Updated:
    Wed, September 03, 2014

Extremely unhappy using Rentalcars.com

#1. When I got to rental place car class was different from what I reserved. I was traveling internationally and when I got to Nice, FR airport they provided completely different car class. They have very strange agreement with Budget and Avis rental. I would never trust again, especially traveling Internationally, rules and tearms very different.  

#2. I had a family emergency and I returned car 3 days earlier, they did not refund any money. I made an international call from oversea rental office, Rentalcars.com representative was very rude and said will not refund anything. Told me to read small letters tearms&conditions online.  I left car anyway 3 days earlier and left. Rute customers service. 

#3.Insurance (- 3rd Party Liability ) Liers, don’t be fooled, there is no insurance. You are on your own

No support! Very sad! Be aware! Don't Book using Rentalcars.com

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