rentalcars.com unfair cancellation fee Internet
Made a reservation via Internet with rentalcars.com on June 8th. Never received email confirming this transaction, or mail either. So I thought that the transaction did not go thru. From what I have seen on the internet complaints on this company, that seems to be their modus operandi. Yesterday the 12 August I received an email "confirming" my reservation and informing me that my credit card will be charged for the rental. Since I did not think that I had a rental with them I made other ground transportation arrangements for my trip. So I went ahead and cancelled this car. The outcome of this cancellation is as follows, they will refund me, however I will be subject to a $40 fee. My trip is not until the 9th of September. I am making this cancellation way in advance I find it very unfair that they are taking my money this way.
I would not recommend this company to anybody and I certainly will not be doing any business with them in the future.
CONSUMER BEWARE!