Complaint Review: RentRight

I ordered RentRight 10 to help keep good rental records. They did not say that it had an activation code that had to be activatedin 30 days, or that you could use it on only ONE computer, nor that they had the right to refuse re-activation.

When I installed it on my machine, it caused another d/loaded program to malfunction, several computer functions did not work, and certain links did not work. It does not have an uninstall button and is not listed on the Add/Remove Programs list.

When I emailed the complaints; the reply was: 'You shouldn't have problems; there are thousands of satisfied customers.' Then they explained how to go to Add/Remove to uninstall, which I already told them didn't work.

THEY DIDN'T EVEN MENTION THE FREE, ADVERTISED TECHNICAL SUPPORT! And of course I couldn't return it to get my $70.00 back because it was now 'used'!
What a (ahem) deal!

Connie
Independence,, Missouri
U.S.A.