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  • Report:  #860173

Complaint Review: Repairs Universe

Repairs Universe Refused cancel order even though cancellation requested prior to shipment 20% restock fee difficult return Internet, Internet

  • Reported By:
    Melinda RN — Dallas Texas United States of America
  • Submitted:
    Tue, March 27, 2012
  • Updated:
    Tue, March 27, 2012

This company refused to cancel my order even though the cancellation was sent more than 24 hours prior to shipment. They are charging a ridiculous 20% restock fee that would not have even needed to be restocked had it been canceled per my request. There is no refund on the tool ordered that you must have to install the item. There is no phone number provided in order to speak with a human and their hours of operation are limited. There was not one piece of doing business with this company that was pleasant. 

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