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  • Report:  #609633

Complaint Review: Report: ICM websites - internet cash machines

Report: ICM websites - internet cash machines They offer a way to make money and had a hidden charged 149.95$ for something that i thought it was 2.79$ and when i contact the customer service and ask for Jennifer to get my refund they just get me, Internet

  • Reported By:
    Sukrit — Grand Canyon United States of America
  • Submitted:
    Wed, June 02, 2010
  • Updated:
    Thu, June 03, 2010

they are a company that get you to make money by require only your 2.97$ and then

they had a hidden charge that is 149.95$ it too much this website is deceiving people

and about dial 1 877 863 3088 EXT 144 and talk to jennifer for refund

just like the above said i had already contact them and ask to talk with jennifer and then

they just put me to leave her a massage for her and i don't know if she will respond or

not.

2 Updates & Rebuttals


Director of Operations

Foothill Ranch,
California,
United States of America

Customer was cancelled and refunded as of 6-3-10

#3UPDATE Employee

Thu, June 03, 2010



Thank you for your correspondence in connection with the above-referenced matter.


While we find it strange that a customer posted this complaint, was never directed to contact Jennifer. Customer left a message and his account was canceled and refunded. Just because Jennifer was not at her desk does not mean that your message was not received.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer has been provided a FULL refund for the purchase, in the amount of $139.95 to the card ending in #8787 on 6-3-10.



If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff






Crimsoncanek

Grand Canyon,
United States of America

Still didn't get any respond

#3Author of original report

Thu, June 03, 2010

I already contact 1 877 863 3088 ext 144 and try to had a talk with this one JENNIFER

but all i met is that they just get you to leave a message and nothing happen.

It like they just try to be responsibility but they just ignore you after all

so right now i'm still get no respond from them about my money that i want it to be

refund.

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