Complaint Review: Republic Services

I recently moved. When I changed the service address with my garbage company, I was told that there would be an $18 delivery fee to deliver a container to my new home, or I could move the container myself for free. The container I had was disgusting so I agreed on the $18 to deliver a new container. Then I got my bill and see they billed me $18 twice - once for container removal at my old address and once for container delivery to my new address. When I contacted them to complain that I had never been informed I would be charged this fee twice they told me that it states on the back of the bill that a fee will be charged upon cancellation of service. But I didn’t cancel service - I changed my service address!! Would not credit me this fee even though I technically did not cancel service at all. What a way to treat your long-time customers.