Republic Services Over priced unreliable trash service Commerce CIty CO
I was a Republic Services customer for at least 15 years. Over time the prices went up and the service quality had declined. Missed pickups, partially emptied trash cans, poor customer service etc. In August we were informed that they will only take 1 container and each additional will be $6.00 each. My billing cycle ended 09/30/20. Tried to call 3 times on 9/30/20 and could not get in contact with a live customer representative. Called 8:00 AM 10/1/20 to cancel. I was informed they will only cancel in the current month and would not cancel it till 10/31 so I will be billed for October even though I have had no pickups in October.
My Republic bill for the last quarter was $136.10 after all the administrative/Fuel recovery and misc. fees. Plus they are going to charge me $30 to pick up "their" container. My new company charges $60 per quarter without the extra fees and container limits. Several neighbors use their service and are very satisfied with them. What a relief it will be when October is over and I will hopefully be rid or Republic Services.