Complaint Review: Republic Services

My contract states that Republic collection of the Black container is to be 2 x a week,  Mondays and Fridays. On 2/11/22 Republic did not collect the trash. The week of 2/7/22 to 2/11/22,  Republic went only one day that week. On 2/14/22, I called Republic and was told that they will collect that day, They did not show up until Tuesday 2/15/22.

Per Mgr, on 2/15/22 there was so much trash in the floor that after  both container were emptied, all the trash in the floor filled one container on that day. This is the consequence of Republic failing to show up as stated in the contract. I am requesting that the overload on 2/18/22 be waived because this accumulated trash overload was the result of Republic going only one day the week of 2/7/22 to 2/11/22.

In reference to the Blue containers the contract also states that Recycling should  be picked up  2 times a week. I would like to state that recycling do not comes 2 times a week as planned or expected.
It is assumed that they will also come Mondays and Fridays but did not come this Monday 2/28/22.
Again this overload is due for failing to come 2 times a week.

I am also requesting that the overload charge on 2/15/22 be waived because this accumulated load was the result of Recycling  failing to pick up 2 times a week, a Breach of contract.
Mgrs were instructed to leave the gate open Mondays and Friday to make it easy access for Republic to collect the trash and recycling.

I am also requesting confirmation that all the containers ( Black and Blue ) will be picked up Monday and Fridays. I have also talked to Apartment Owners in the Neighborhood who also stated that Republic use the same tactic in order to scam more money, that is, they do not pick up trash or recycling as expected so the following weeks the containers are overloaded and they will be able to charge overloads.
I hope this will address my concerns and this issue will be resolved by crediting my account.
Thank you very much