Complaint Review: Rescuetees.com Great Lakes Collectibles

I ordered two shirts from Rescuetees.com for an Xmas gift in December. However, the items did not fit & I contacted the company to get a return auth. # as required. I proceeded to promptly mail back the items(unfortunately, failed to have a tracking #). I received my visa statment the next month and the CREDIT WAS ISSUED, however, they failed to issue me a credit for the sales tax portion of the transaction (which is against the law!).

I contacted Theresa ( I believe the owner?) & indicated that they failed to issue the sales tax and she said she'd check into & have Carlene issue it to my next months visa statement. The following month, there was no credit issued for the sales tax & when I called back, they informed me that they never received the items and I would have to produce a signature stating they received it. I explained, that I sent it through regular mail, however, they had already received it because the CREDIT WAS ALREADY ISSUED!!!. I was told the credit was a mistake and they were recharging my credit card!

After several emails - I simply decided to dispute the "re" charge with my Visa company. NO COMPANY ISSUES A CREDIT UNLESS THE MERCHANDISE IS RECEIVED - THAT IS MY PROOF THAT I RETURNED THE ITEM!

I recommend that NOBODY ever uses this company: Rescuetees.com OR Great Lake Collectibles & CLothing as they are lying crooks who should have their license to do business taken away. I am in the process of contacting Mike COx, Attorney General for State of Michigan. This women was angry that I was persuing the Sales Tax refund and therefore, decided she'd just say they never received the items! Again, I have NEVER had ANY company just RADOMLY issue a credit - therefore, you KNOW they received the items on the day the credit was issued.

DO NOT DO BUSINESS WITH THIS COMPANY IF YOU KNOW WHAT'S GOOD FOR YOU!!!

Jeanne
warren, Michigan
U.S.A.