Complaint Review: Residence Inn by Marriott

I had been bitten by bugs while i was asleep. I complained to the idiot at the front desk, Ellie and she just blew it off.  So i asked for owner and they wouldn't tell me who that was, so i could inform them.  I was transferred to another idiot, Samantha, who was acting as a manager, and she blew it of too.  DENIAL.     

It was obviously bed bugs. We had to throw away everything we brought with us.   We saw another review on another site that said the same thing about this hotel.   There are also some really bad reviews on yelp at the bottom in ghostly writing under reviews not recommended.  They hide the truth.