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  • Report:  #1268135

Complaint Review: Resort Com International

Resort Com International Grand Solmar Trust We "bought" a time share at Grand SolMar in Cabo San Lucas. After the purchase we discovered that the sale was based on misrepresentation. We received a full refund of the down payment and closing costs from American Express. We have no use nor have used the memebrship and are being taken to collection for non payment of the remainder of the purchase price. We want to sell the week but were told we cannot sell it. Las Vegas Nevada

  • Reported By:
    S Isgur — San Diego California USA
  • Submitted:
    Sun, November 15, 2015
  • Updated:
    Wed, August 24, 2016
  • Resort Com International
    P O Box 96059
    Las Vegas, Nevada
    USA
  • Phone:
    866-668-9130
  • Category:

In March 2015 we signed a contract for a time share at Grand Solmar in Cabo San Lucas.  We didnt have a desire to own a time share but were told that we would receive extra vacation weeks (11 total) for our respective families from Interval International. After signing the contract this turned out to be false.  We also were told that our agent would be our owner representative.  After the sale, we attempted to contact her and received a response stating she would call in May.  We have not had any response or resolve of our concerns.  We challegened the down payment and closing costs purchase on American Express and received a full refund.  They never responded to AMEX.  We have not used the Grand Solmar or Interval International memenrship and have no interest in using it.  We now are being taken to collection for non payment of the remaining purchase price and threatened with being reported as a default to the credit card bureaus.  We wrote to the company requesting the ability to sell the week and were told we cannot sell it.  They are trying to force us to own a time share we would not have bought if we had not been told false information.

1 Updates & Rebuttals


DebyCole

New York,
New York,
USA

Reply

#2Consumer Comment

Wed, August 24, 2016

I've spent a lot of money and i was scammed by other companies trying to cancel my timeshare. My advice is that if you're going to hire a company to help you with the problem, DO NOT PAY ANYTHING UPFRONT, because it use to be a fraud. I did a research on internet and i found some interesting articles, i recommend you to read this one:

https://www.timesharescam.com/blog/206-how-to-get-out-of-a-timeshare/

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