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  • Report:  #1299149

Complaint Review: Resort Propery Management

Resort Propery Management Mathew Parker- salesmanMarc-customer serviceKatie-customer serviceCasey-customer service Mathew Parker clled need my wek of time share for company, while talking said I had three weeks to rent. Need 450 + 149 for Interval x three for $1797. That was 3/16/2015, never heard back, have called talked to others as listed all said rentals were pending. Have call put on hold disconnected, told would call back. Thirteen months latter sill on hold. Atlanta Georgia

  • Reported By:
    John — Shelby Twp Michigan USA
  • Submitted:
    Mon, April 11, 2016
  • Updated:
    Mon, April 11, 2016

Mathew Parker called, wanted to rent a week of my timeshare, said he had a company in need. During phone call we arrive that I had three bonus weeks, he asked for $450.00 + $149 fee for Interval per week times three, paid $1797.00 on 3/16 2015.

For over a year have not received a call, have called many times spoke to several different people, Marc, Katie and Casey, all said told deal was pending, they will call back. When I called many times no answer, if able to talk was put on hold, disconnected, tried to call back no answer.

Tried to just settle complaint, but just told rentals were pending by all, asked to talk to manager or owner, but never transfered.

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