Resume Genuis Took my money and wont refund!!!
I signed up for the 14 day trail. I called the 14th day and they charged my card $39.95. They will NOT give you a refund no matter what you say. They said I signed up at 1:39 and called at 2:03 so I was to late to get refund. They give you a generic response. Of course the supervisor is in a meeting and will call you back. I was upset because I specifically wrote on the calendar when to call them and cancel and to be told I was 20 minute to late is outrageous.
Some lady named Betty left me a generic voicemail verbatim to some of the rip off reports I've been reading so I know they are full of it.
They tried to tell me I could have my family use the services for the rest of the month and that there terms are written somewhere but no where does it say you have until exact minute you sign up. I would think you had until the close of business day.
I have had 2 other companies in the last few years that I had this same thing happen but they gladly refunded me as it wasnt like I was 3 days late trying to cancel my subsctription. I literally miseed the window by 20 minutes. For them to say they couldnt refund me is crazy. I called my bank and got the charge reversed so screw them!
NEVER, NEVER sign up for this website. They are rude, unproffesional, liars. The lady tried to tell me there was only 2 people in the office today so I had to wait for some one to call me but when I called back I could hear a lot of people in the background. NEVER trust a company that would blatantly lie to your face.