Print the value of index0
  • Report:  #237747

Complaint Review: Resume Pro Writers

Resume Pro Writers Very unprofessional group. VERY poor writing abilities for a resume company! ripoff California Internet

  • Reported By:
    Fort Worth Texas
  • Submitted:
    Fri, March 02, 2007
  • Updated:
    Tue, February 24, 2009
  • Resume Pro Writers
    http://www.resumeprowriters.com
    Internet
    U.S.A.
  • Phone:
    626-610-3598
  • Category:

This group promises resume writing at the highest level. I was never able to get a "draft" worth its paper. They are very difficult to work with and made promises they never kept. I received over 30 emails saying they were working on it. I was told by (3) separate people that it would be moved up to a high level of resume writer. If that is true then one can only surmise that they are not able to write a resume as EVERY "draft" sent to me had MAJOR errors in both layout and grammar. They strung me along for over three weeks and never delivered a product.

My advice is to stay away!

Keith
Fort Worth, Texas
U.S.A.

6 Updates & Rebuttals


Fellforit

Rockville,
Maryland,
U.S.A.

Ken your writers are awful. I too fell for Resume Pro Writers Scam

#7Consumer Comment

Tue, February 24, 2009

I agree that everyone should STAY AWAY from RESUME PRO WRITERS. I was provided with multiple drafts of my resume that were simply awful. The grammar in the resume was so bad that I had to point out errors to my assigned writer multiple times yet she still didn't, or couldn't, correct them. I requested help from the support team multiple times but I never heard back from them. The sad part is that I already had a good resume but thought that a professional writer could make it better. Adding a few verbs and using a thesaurus is not what I expected from my "professional" writer. In the end I gave up and accepted the fact that I had fell for the scam.


Kenneth

Gardena,
California,
U.S.A.

We are still no.1

#7REBUTTAL Owner of company

Fri, May 25, 2007

ResumeProWriters is one of the pioneers in this line of business, we've been very accomodating to our past and present customers for the past 8 years of our existence in this industry that is why most of our sign-ups daily are product of clients' referrals. We cannot hide the fact that there are minor complaints that we receive daily but this is normal to all big companies because of the high volume of orders that we are receiving and many clients that we are currently managing but we see to it that these concerns are properly and immediately address.

We are aware that there are many competitors that are arising that is why we cannot avoid this thing to happen but despite of these allegations ResumeProWriters will still and always strive to provide good service to our clients and to everyone who may need our expertise.


Kenneth Griffin
Project Manager
ResumeProWriters


Keith

Fort Worth,
Texas,
U.S.A.

Resume Pro Writers AKA resumeprowriters.com

#7Author of original report

Fri, May 25, 2007

Kenneth,

Yes you do have a "hot line" but even if one calls nothing gets done! Calls are not returned! You portray your company as one that does good business and if so then may I ask why you never contacted me after I called the "hot line" and left several messages? The answer is simple; you just flat dont care after you have been paid! Your company belongs on this list!


MY ADVICE TO ALL IS TO USE A DIFFERENT SERVICE!

**PERIOD**


Kenneth

Gardena,
California,
U.S.A.

Our hotline is just one dial away.....

#7REBUTTAL Owner of company

Fri, May 25, 2007

ResumeProWriters provides a hotline for all our clients' queries or complaints and it is one dial away that is 1-626-610-3598 so if anyone has a "valid" concern please make use of the hotline.


Kenneth Griffin
Project Manager
ResumeProWriters


Keith

Fort Worth,
Texas,
U.S.A.

Resume Pro Writers AKA resumeprowriters

#7Author of original report

Fri, May 25, 2007

Kenneth, I'm real and I'm sure you remember me and how you failed to follow through with the promises made by yourself on behalf of resumeprowriters.com.

The following was the last email and in fact the last contact I EVER had with you. I left message after message with you and for you with no reply to date! I stand behind what I have said; you strung me along for weeks and NEVER sent me usable product. After all the promises, in the end what is true is you TOOK my money and never did your JOB!! Shame on you!

The following is an email I received two days before they stopped communicated with me!


----- Original Message -----
From: "Kenneth Griffin"
To: "Keith XXXXXXXXXXX"
Sent: Wednesday, February 21, 2007 10:29 AM
Subject: Confirmation Email



Good day Mr. XXXXXXXXXXX!

These are the things we discussed and I promised as per our conversation a while ago:

* We will present you a quality-made resume draft on friday morning.

* The project will be reassigned to the head writer to ensure the quality of the output.

* We will provide you a follow up letter/ thank you letter as a part of the next higher package.

* I will personally monitor this project until it is totally finished.

Sir if there is anything more that I failed to mention just let me know or If you may have any other concerns, feel free to call me @ 626-610-3598.



Sincerely yours,
Kenneth Griffin
Project Manager


Kenneth

Gardena,
California,
U.S.A.

False Report

#7REBUTTAL Owner of company

Thu, May 24, 2007


Our company offers 100% satisfaction to all of our clients, we do not leave them until they are very much happy with our work as we offer "unlimited revision" If Mr. Keith is unhappy with our initial work he can easily contact us and ask for revision and If he is not satisfied still we can re-assign his project to another writer.

We have many satisfied clients and we are still receiving many orders daily. If Mr. Keith is brave enough, he will personally contact us and tell us his complaints rather than telling this lies in public. We checked our records and we cannot find his name, maybe he is just one of our many competitors in this line of business.


Kenneth Griffin
Project Manager
ResumeProWriters
1-626-610-3598

Respond to this Report!