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  • Report:  #1360412

Complaint Review: Resumegenius

Resumegenius RGO ResumesRGO GeniusResume Companion LLC / RGO Technologies Charged a 39.95 fee after 14 day free trial with no notice. Wilmington Delaware

  • Reported By:
    Dave — CANTON North Carolina USA
  • Submitted:
    Wed, March 08, 2017
  • Updated:
    Wed, March 08, 2017

Used this company's form for a resume and paid them $1.95.  After a 14 day trial there would be a $39.95 charge for the full month or subsequent months.  I immediately cancelled or thought I did.  When checking my credit card bill, I found a charge for $39.95 exactly 14 days after I paid the $1.95.

I did a "live chat" with a customer rep and was told they have a strict no refund policy after a billing cycle.

Their policy may be legal, but is very deceptive and I told them so.  I'm filing this report to keep others from being deceived by this company.

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