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  • Report:  #1219901

Complaint Review: Retail Cosmetics

Retail Cosmetics Kiosk in Galleria Mall, Franklin, TNDeep Sea CosmeticsMiami, FL 331691-866-539-3337 FURIOUS CONSUMER Franklin Tennessee

  • Reported By:
    Michelle — Columbia Tennessee USA
  • Submitted:
    Thu, April 02, 2015
  • Updated:
    Thu, April 02, 2015

Mickey and Shir are very nice but manipulative sales people. On March 31, 2015 I stopped at a kiosk because Shir asked if I wanted to try some products. I sat down at the kiosk and Shir tried different cosmetics, face lift creams, dead sea mud masks, eye cream, etc. The first transaction I purchased Gratiae Renewing Moisturizing Cream, Renewing peeling gel, exfoliating salt scrub, and multi-use moisture cream for $149.99 before tax. Then the next transaction was for a total of 1638.72 with tax for Advanced BOTO Serum-Age Defying, advanced BOTO Mask, and Advanced BOTO cream.

She threw in some "free items". But in actuality she was charging me for everything and I did not even get the 3 listed items from Advanced BOTO age defying line of products (red bottle) after I researched the receipts with the online pricing. Keep in mind there were no prices on the products. She talked really fast in her native accent and so did Mickey. Then Mickey the manager came up during the demonstatration and started trying other products on me.

He had me move over to the other side of the kiosk while Shir bagged everything. At one point I started to move my leg from the stool after his long performance/spill and he said "No, put your leg back in!" I understand this as being a sales trick into keeping me there longer to purchase more items. I was very interested in the product but I did not appreciate his harrassment. I told him "No I am fine with how I am sitting." I should have left before I was charged anymore of the ridiculous price. But he hoaxed me into buying $2000.00 ($2185.00 to be exact). I would advice other of you not to even stop at these kiosks because it is a HUGE scam!!!

I am so furious at these two for taking advantage me. There should be fair sales and manipulations just to make a sale. They should tell the truth of how much they are selling the items and it should be listed on the product. Also I do not appreciate them asking me about my political stance with our current president and the taxing issues. And I do not appreciate them asking my career status so they can decide what to charge me instead of having a fair market value of product. My experience with this company was terrible because it was manipulative, scamming, and robbery. 

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